Lead Network Administrator 4C

BrightClaim•New York, NY

2d•$60,000 - $75,000•Onsite

About The Position

The Lead Network Administrator designs, implements, and transitions network solutions to meet customer needs. The role supports and troubleshoots LAN/WAN, SD-WAN, routing, switching, VPN, firewall, and VoIP environments, predominantly using Fortinet devices. It develops and maintains technical deliverables such as network assessments, capacity plans, design documents, implementation and test plans, configuration templates, and scripts. The position performs root cause analysis for incidents, maintains industry certifications, translates business requirements into network solutions, and works to meet service performance and quality expectations. It also escalates incidents and service risks when needed and provides guidance and support to team members. The position is listed as an office-based day job in the United States. The annual base compensation range is USD 60,000 to USD 75,000. Los Angeles, California-based candidates are not eligible.

Requirements

English proficiency at C2 level.
Skills in Agile methodology, database administration, database analysis, database management, risk management, and storage management.

Nice To Haves

Knowledge of web-proxy environments such as Zscaler and McAfee Web Proxy.
Listed certifications include ADM JAVA - Genpact; AWS Academy Graduate - AWS Academy Cloud Foundations; Check Point Certified Security Administrator (CCSA); Fortinet Certified Network Security Administrator (FCNSA); and Palo Alto Networks Certified Network Security Administrator.

Responsibilities

Design, implement, and transition firewalls, switches, access points, and other network solutions to meet customer needs.
Troubleshoot LAN/WAN, SD-WAN, routing, switching, VPN, firewall, and VoIP equipment, predominantly Fortinet devices.
Develop and maintain network assessments, capacity plans, detailed design documents, implementation and test plans, configuration templates, and scripts.
Perform root cause analysis for critical outages and incidents, including P1, P2, P3, and P4 incidents, and proactively when business needs require.
Maintain up-to-date industry certifications.
Understand business requirements and design solutions accordingly.
Resolve incidents and escalate them to management or vendors when necessary.
Ensure service performance expectations, service levels, and quality requirements are met.
Raise or escalate service-related issues and risks to management.
Provide guidance and support to team members.