Lead Mitigation Technician
About The Position
We are looking for an experienced mitigation professional who can take ownership of a job site, lead a crew, and execute emergency mitigation work correctly from start to finish. This is not an entry-level technician position. Our Lead Mitigation Technicians are trusted to respond to a loss, take control of the site, direct the field team, execute the mitigation plan, and communicate quickly when conditions in the field require additional direction. The standard is simple: we should be able to hand you a truck, a crew, and a mitigation loss and trust you to manage the site professionally, perform the work correctly, and leave with the required field documentation complete. If mitigation is your career and you take pride in doing the work right, we want to talk to you.
Requirements
- Real-world mitigation experience in water damage restoration
- Experience managing mitigation losses and directing a small field crew
- Strong understanding of extraction, demolition, moisture mapping, drying equipment, and job-site procedures
- Ability to communicate clearly and professionally with customers and team members
- Strong documentation habits and comfort using field technology
- Ability to work independently while communicating effectively with the Mitigation Manager
- Comfortable participating in an on-call rotation and responding to after-hours losses
- Ability to lift up to 75 lbs. and work in physically demanding environments
- Valid driver's license and an acceptable driving record
Nice To Haves
- IICRC WRT certification is strongly preferred.
- ASD and additional IICRC certifications are a major advantage.
- Candidates with strong mitigation experience who have not yet earned IICRC certifications may still be considered at the appropriate starting pay level and must be willing to complete required certification training.
Responsibilities
- Respond to emergency water, fire, mold, and storm damage losses
- Take ownership of mitigation execution at the job site
- Lead and direct mitigation technicians, delegate tasks, and maintain job-site standards
- Perform inspections, extraction, demolition, moisture mapping, and equipment setup
- Monitor drying conditions and make appropriate field adjustments within established mitigation standards
- Complete required photos, moisture readings, equipment records, job notes, and field documentation on site before leaving the job
- Use field documentation systems such as DASH, DocuSketch, Xactimate, or similar platforms
- Communicate job conditions, scope changes, safety concerns, and exceptions quickly to the Mitigation Manager
- Maintain a professional, calm presence with homeowners, property owners, adjusters, and other parties on site
- Train and support mitigation technicians in proper field procedures
- Participate in an on-call rotation for after-hours emergency response
- Assist with contents, post-mitigation cleaning, and other restoration work when needed
Benefits
- Competitive salary
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- $22–$25 per hour based on IICRC certifications and relevant mitigation experience
- Health insurance available to qualified hourly employees upon eligibility
- Bonus opportunities based on job performance and department goals
- Paid training and support for IICRC certifications
- Leadership development and career growth opportunities
- On-call rotation with flexibility when possible
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
