Lead Medical Coordinator

Compass Connections • San Antonio, TX

2d • Onsite

About The Position

It's a great feeling to work for a company that does so much good for others around the world!

This role involves ensuring compliance with federal and state regulatory guidelines, developing medical clinic staffing schedules, providing training to medical staff, overseeing nursing duties, communicating with pharmacies, and collaborating with leadership on policy and procedure issues. The Lead Medical Coordinator is responsible for maintaining adequate medical supplies, managing controlled drug documentation, and ensuring timely reporting. This position also involves overseeing the development and auditing of medication administration records, arranging patient transport for appointments, participating in protocol development, and maintaining confidentiality of health records in accordance with HIPAA and agency protocols. Additionally, the role requires knowledge of positive behavior management techniques, recognizing and responding to signs of abuse or neglect, and demonstrating compassionate and professional interaction with children. Adherence to scheduled hours, on-call availability, and willingness to work evenings, weekends, and holidays as needed are expected. The position also involves planning and prioritizing daily work, implementing safety protocols, and maintaining professional and ethical standards of conduct.

Requirements

• Bachelor of Science in Nursing
• Current, unrestricted RN license with the state of program
• Current BLS certifications (PALS preferred)
• First aid certification
• CPR certification
• Five (5) years of experience as a registered nurse
• Two (2) years of management experience
• Pass a pre-employment drug screen and random drug screens throughout employment.
• Provide proof of work eligibility status upon request.
• Pass a pre-employment and biennial criminal background checks.
• Demonstrate the ability to respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
• Demonstrate the ability to work collaboratively with other staff members, service providers and professionals.
• Demonstrate the ability to communicate effectively in writing and verbally in English.
• Demonstrate the ability to work in a fast-paced environment and maintain emotional control and professional composure at all times and make decisions based on the needs of the program and service population.
• Demonstrate the ability to maintain computer literacy required to meet the responsibilities of the position.
• Demonstrate the ability to work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
• Demonstrate a working knowledge of all Compass Connections policies and procedures.
• Must complete and sign Operations Policy and Procedure review and certification.
• Must provide current physical-medical release and provide proof of immunizations, titers, or declinations for the following: MMR, Varicella, HepB, HepA, Tetanus, PPD, Meningococcal (preferred).
• Must be able to perform physical activity such as extensive walking, lifting of patients, stretching, and bending.
• Must be able to work in a team environment.
• Must be able to maintain professional people skills, including oral, written, listening, and non-verbal communication skills.
• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

• PALS preferred for BLS certifications

Responsibilities

• Meet and maintain all federal and state regulatory guidelines and standards applicable to this position.
• Develop medical clinic staffing schedules and assignments and provide solutions to resolve staffing gaps.
• Provide medical staff with necessary training to ensure competence in assigned position and compliance with all quarterly, bi-annual, and annual program training requirements and to Compass Connections staff and service population on medical issues and Compass Connections staff best practices on practices regarding CPR, First Aid, BLS, calling 9-1-1 and controlling contagious disease, quality health care and emergency response preparedness.
• Validate the completion of all nursing duties relevant to this position in compliance with all regulatory authorities, and program protocols including, but not limited to, active and ongoing nursing assessments, charting, scheduling of appointments, routine observations, isolation observations, wellness checks, immunizations, daily, monthly, and yearly reports, yearly, progress notes, initial and annual reports.
• Supervise, direct, and oversee site medical staff to execute medical services reflected in healthcare plans and treatment orders, including medication administration, to ensure that all treatment orders directed by physician or midlevel provider are implemented as ordered and immediately upon request.
• Communicate with pharmacies on ordering prescription medications, check medication deliveries for accuracy and compliance with doctor’s orders and remediate any discrepancies.
• Effectively communicate, consult, and interact with the Deputy Executive Director for Medical Services and Executive Director on policy and procedure issues affecting the quality of health care services on campus and issues of contagious disease control when any child on campus is ill with a contagious disease.
• Maintain adequate over the counter medication supplies for each service population facility and arrange proper disposal of unused and expired medications.
• Maintain documentation of controlled drugs that may be available to include up to date reconciliation of all scheduled drugs used in the facility through facility’s protocols and procedures.
• Provide required facility documentation and reporting to meet Compass Connections, federal and state guidelines within the required timeframes.
• Oversee the development of the medication administration record (MAR) for each child. Audit MARs.
• Arrange the transport, of children to health care appointments including; doctor, dentist, therapy, counseling, lab, and other required transporting visits.
• Participate in the development of health and medical related protocols and procedures for federal program.
• Participate in scheduled meetings, team decisions and operations.
• Maintain confidentiality of health care records and information in keeping with HIPAA, Protected Health Information (PHI) requirements and Compass Connections confidentiality protocol and procedures.
• Know, understand, and apply positive behavior management techniques including verbal redirection, de-escalation, and containment.
• Know and recognize the signs of abuse, neglect, and exploitation and sexually provocative behavior and implement professional response, reporting and documenting procedures.
• Show appreciation and affection toward children in a manner that is compassionate and professional, minimizing cultural misinterpretations.
• Adhere to scheduled hours pertaining to position, remain available for on-call scheduling, and work evenings, weekends and holidays as needed, requested, or deemed appropriate by Deputy Executive Director for Medical Services and Executive Director.
• Plan, organize, and prioritize daily work using sound judgment.
• Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
• Maintain confidentiality in all areas of the service population and program operations.
• Maintain Compass Connections professional and ethical standards of conduct outlined in BC Compass Connections FS employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.
• Perform and supervise medical staff to perform nursing duties at designated site(s), to ensure all required duties meet or exceed nursing guidelines and best practices established by the Texas Board of Nursing for Registered Nurses.
• At designated site(s) supervise, direct, and train medical staff, and coordinate services, following state and federal, and Compass Connections Medical Services Division established policies, procedures, and guidelines.
• Implement and monitor established health care plans for service population at the site(s) as prescribed by an advanced practice provider or physician and applying best practice nursing guidelines.
• Complete accurate documentation for designated site(s) in accordance with agency policies and procedures, contract and regulatory requirements and standards and program timeline requirements.
• Review, write, and update medical protocols and procedures in collaboration with Medical Services and Compass Connections Professional Management Team.
• Meet all pre-determined deadlines required by program and federal partners.

Benefits

• EEO Statement: In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager