Lead, Clinical - Hoffman Estates IL

Qualderm Partners•Hoffman Estates, IL

1d•$21 - $27•Onsite

About The Position

QualDerm Partners is seeking a Lead Medical Assistant for its dermatology practice in Hoffman Estates, Illinois. The role combines hands-on patient care with clinical team leadership. Working with the Practice Manager and providers, the Lead Medical Assistant coordinates clinical workflows, supports medical assistants, and helps provide patients with a welcoming and efficient experience. The position is on-site, generally Monday through Friday during daytime practice hours; specific hours vary with practice needs. Travel may be required to support other practice locations.

Requirements

High school diploma or equivalent.
Completion of a formal medical assisting program and internship, or two to three years of recent experience in a dermatology practice.
Strong verbal and written communication skills.
Strong organization and problem-solving skills.
Confidence managing competing priorities in a busy medical office.
Comfort with electronic medical records and Microsoft Office, and ability to become a trusted EMA/ModMed resource.
Dependable, collaborative approach and willingness to support the team where needed.

Nice To Haves

Certified Medical Assistant credential preferred.

Responsibilities

Provide hands-on patient care and help keep the clinical team organized and supported.
Coordinate patient flow and adjust medical assistant coverage to support providers, respond to changing patient volumes, and address backlogs.
Train new medical assistants, reinforce clinical procedures, and support implementation of new processes.
Serve as an EMA/ModMed superuser and troubleshoot questions about documentation, supplies, staffing, and clinical workflows.
Room patients, update medical histories, prepare exam rooms and procedure trays, and assist providers during exams and procedures.
Coordinate patient and pharmacy calls, prescription requests, medication prior authorizations, and procedure scheduling as directed.
Document patient care, prepare and track specimens, and communicate pathology and laboratory results according to provider instructions.
Manage clinical supply inventory, maintain instruments and equipment, and follow infection control, OSHA, and HIPAA standards.
Help research patient concerns and provide the Practice Manager with feedback on team performance and workflow needs.

Benefits

Competitive pay.
Medical, dental, and vision coverage.
401(k) with company matching: 100% of the first 3% and 50% of the next 2%, with immediate vesting.
Paid time off accrued from day one.
Six paid holidays and two floating holidays each year.
Company-paid basic life insurance, with optional additional plans.
Short-term and long-term disability coverage.
Additional wellness plans, including accident, critical illness, and identity theft protection.
Employee Assistance Program.
Employee discounts.
Referral bonus program.