Lead Medical Assistant- Internal Medicine- Dublin
About The Position
The Lead Medical Assistant (MA) assists management with the clinic’s day-to-day operations related to medical support and patient care. The role requires strong clinical skills and expertise with relevant systems and processes, and models, trains, and promotes effective clinical support among staff at all experience levels. The Lead MA leads patient-care staff’s daily work and productivity, supports staff with patient or customer concerns and clinic-operation issues, and performs routine specialized medical procedures according to established clinical protocols. The position also serves as a clinical preceptor and supports management with scheduling, work assignments, hiring, training, employee engagement, performance management, service and operational improvements, and reinforcing management expectations.
Requirements
- Meet all Medical Assistant knowledge, skills, and abilities requirements.
- Foster camaraderie and teamwork.
- Demonstrate the ability to motivate, direct, and retain Medical Assistants.
- Have excellent leadership, training, and communication skills.
- Promote high-quality, compassionate patient care.
- Internal candidates: Have certification and two years of OSUP tenure, including one year in a Senior role; alternatively, have two years of OSUP tenure including one year in a Senior role and at least seven years of prior Medical Assistant experience, which may include internal or external experience.
- External candidates: Have two years of certification or seven years of overall Medical Assistant experience.
Nice To Haves
- Prior experience in a preceptor designation.
- Current BLS certification.
- Experience with an EMR.
- Medical Assistant certification.
Responsibilities
- Perform the responsibilities of a Senior Medical Assistant.
- Lead the day-to-day work and productivity of patient-care staff.
- Advise and assist staff in resolving patient or customer concerns and clinic-operation issues.
- Perform routine specialized medical procedures as dictated by established clinical protocols.
- Serve as a clinical preceptor to enhance training and address staff skill deficiencies.
- Assist management with scheduling, daily work assignments, hiring, training, employee engagement, performance management, identifying service or operational improvements, and reinforcing management expectations.
Benefits
- Medical, dental, and vision coverage.
- Health reimbursement accounts and flexible spending accounts.
- Retirement benefits.
- Employee assistance program.
- Paid time off and holidays.
- Wellness program.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
