Lead Medical Assistant - Newburgh, NY

UnitedHealth Group•Newburgh, NY

4d•$20 - $36•Onsite

About The Position

Optum NY is seeking a Lead Medical Assistant to join their team in Newburgh, NY. Optum is a clinician-led care organization focused on improving healthcare delivery. As a member of the Optum Care Delivery team, you will contribute to making healthcare better for everyone. Optum provides clinical resources, data, and support from a global organization, enabling you to help patients live healthier lives. The company offers an exceptional career experience, empowering employees to live their best lives at work and at home. This role offers the fulfillment of advancing community health and the opportunity to contribute new practice ideas and initiatives that could improve care for millions. The company's mission is to make healthcare work better for everyone through people-led, responsible AI while Caring, Connecting, and Growing together.

Requirements

High School Diploma or GED
Graduate of an accredited Medical Assistant program
2+ years of Medical Assistant experience
Phlebotomy experience

Nice To Haves

Basic Life Support (BLS) certification through the American Heart Association
Team Lead, Lead Medical Assistant, or supervisory experience in a medical practice setting

Responsibilities

Performs all duties at the expert level within the scope of a Medical Assistant practice, including specimen collection, venipuncture, capillary blood collection, EKGs, wound dressing changes, obtaining cultures, equipment quality checks, and sterilization of instruments and equipment
Supports clinic metrics, projects, workflow optimization, and process improvement initiatives
Serves as team lead and assists with coordination of daily operations and workflows
Develops and manages monthly staff schedules
Oversees workflows supporting Cardiology, Rheumatology, Endocrinology, Neurology, Dermatology, Oncology, Nephrology, and Pulmonology
Assists with rooming patients and providing coverage during staff call-outs, lunches, and provider coverage needs, including providers working a fifth day
Coordinates onboarding, orientation, precepting, education, and training of new staff members
Serves as a mentor and subject matter expert for Medical Assistant staff
Promotes a positive work environment and supports clinic culture
Coordinates patient care as directed by providers and established policies and procedures
Organizes exam and treatment rooms, stocks and cleans rooms, and sterilizes instruments
Maintains inventory levels and follows up on supply discrepancies
Creates and maintains an environment that supports infection prevention
Performs telephone and in-person screening limited to intake and information gathering without requiring clinical judgment
Supports and follows Standard Delegation of Orders
Ensures Medical Assistant staff complete required training and development activities
May be assigned to support various specialty departments within the Newburgh location based on operational needs