Medical Assistant - NY

Tia•New York, NY
•$23 - $24•Onsite

About The Position

Tia is hiring a Medical Assistant to support day-to-day clinical care and patient flow at its TIA Williamsburg clinic. The role helps keep the clinic running smoothly by rooming patients, collecting health information and vitals, supporting providers, preparing exam rooms, performing phlebotomy, and helping ensure patients feel seen, heard, and cared for. It suits someone who is organized, calm under pressure, detail-oriented, and focused on delivering an excellent patient experience. The position is onsite in TIA Williamsburg. The clinic schedule is Monday, Tuesday, Thursday, and Friday from 8:00 AM to 6:30 PM ET, with Wednesdays off and rotating Saturdays approximately once per month. Compensation is expected to be $23–$24 per hour, determined by job-related factors. The position may require attendance at company and team off-sites.

Requirements

  • Medical Assistant certification or completion of a Medical Assistant training program, as required by applicable state or payer requirements.
  • 1–2 years of experience in a clinical, ambulatory, primary care, women’s health, or patient-facing healthcare setting.
  • Phlebotomy experience.
  • Experience taking and documenting vitals.
  • Comfort using electronic medical record systems and clinical documentation tools.
  • Strong attention to detail and ability to follow clinical workflows and documentation standards.
  • Highly organized, calm under pressure, and able to manage multiple priorities in a busy clinic environment.
  • Strong patient service orientation and ability to communicate with empathy, professionalism, and discretion.
  • Understanding of HIPAA and patient confidentiality requirements.
  • Authorization to work in the United States.
  • Ability to work onsite Monday through Friday, with rotating Saturdays as needed.

Nice To Haves

  • Experience in women’s health, primary care, gynecology, dermatology, or integrated care settings.
  • Experience supporting LGBTQ+ patients or patients from diverse backgrounds and communities.
  • Experience with DrChrono, TiaMD, or similar EMR systems.
  • Experience with autoclaving, disinfecting, supply management, and clinical inventory workflows.
  • Strong understanding of data security protocols and healthcare privacy requirements.

Responsibilities

  • Room patients, collect relevant health information, review health summaries, take vitals, and document accurately in the medical record.
  • Prepare providers for patient visits by reviewing upcoming schedules, capturing relevant patient context, and communicating important updates throughout the clinic day.
  • Monitor schedules and coordinate patient movement between front-of-house and back-of-house teams to maintain clinic flow.
  • Support lab and imaging workflows, including entering orders, confirming diagnosis codes, updating pharmacy information, and helping complete follow-up items promptly.
  • Perform phlebotomy and specimen collection as needed while following clinical guidelines and safety standards.
  • Prepare, clean, disinfect, and restock exam rooms; manage supplies, check expiration dates, autoclave, and order supplies as needed.
  • Capture relevant patient preferences, needs, and context to help the broader care team deliver individualized care.

Benefits

  • Medical, dental, and vision benefits, if applicable.
  • Paid time off, sick leave, and holidays, if applicable.
  • Professional development support.
  • Other role-specific benefits.
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