Lead Medical Assistant (Full Time)

Schweiger Dermatology Group•Wayne, NJ
•Onsite

About The Position

Schweiger is a dermatology practice offering medical, cosmetic, and surgical dermatology and allergy services. The Lead Medical Assistant supports physicians, physician assistants, and medical assistants/LPNs through supervision and staff development, helping provide professional, effective clinical operations and a high-quality patient experience. The role is based at the Wayne office and requires previous healthcare and dermatology experience. The Lead Medical Assistant works with office and regional management to support daily operations, staff coverage, training, supplies, records, and adherence to clinical protocols. The schedule is full time, at least 30 hours per week, with availability Monday through Friday and rotating Saturdays during operating hours of 7 a.m. to 7 p.m. Flexibility to help cover shifts in a team environment is needed.

Requirements

  • Previous healthcare experience is required.
  • Dermatology experience is required.
  • Strong communication, interpersonal, and organizational skills.
  • Excellent patient-relations and customer-service skills.
  • Professional, reliable, and dedicated work approach.
  • Strong critical-thinking and problem-resolution skills, with the ability to multitask effectively.
  • Availability to work weekdays and weekends, including rotating Saturdays, and flexibility to cover shifts.
  • Computer proficiency and familiarity with Microsoft Word, Excel, and Outlook.

Nice To Haves

  • Two to three years of experience in a dermatology or medical environment is preferred.
  • Experience using EMR software and patient scheduling systems is preferred.

Responsibilities

  • Promote a professional, welcoming atmosphere and lead by example while maintaining a professional presence.
  • Communicate constructively with office management and reinforce company values, vision, and protocols among colleagues and providers.
  • Maintain thorough knowledge of clinical standard operating procedures, policies, treatments, and pre- and post-care instructions.
  • Anticipate provider needs and assist physicians with medical, cosmetic, allergy, and/or laser procedures.
  • Prepare exam rooms for procedures and clean them after each visit.
  • Assist office management with day-to-day clinical operations, including supervising and evaluating assigned staff duties.
  • Ensure Medical Assistants/LPNs follow company policies and protocols, including daily opening and closing checklists.
  • Scan consumables and retail products daily, monitor stock levels, and place orders according to expense protocols when needed.
  • Conduct weekly medical-supply inventory counts and place bi-weekly or emergency orders while considering cost savings.
  • Ensure medical equipment is properly maintained and that key items are available without overspending or waste.
  • Assist providers with recording treatments, medications, lab requisitions, biopsies, cultures, photographs, prescriptions, prior authorizations, consents, and procedures according to established guidelines.
  • Work with office management to audit consumable trackers and laser logs weekly.
  • Audit specimen logbooks and lab trackers, and ensure records are up to date and protocols are followed by providers and medical assistants.
  • Ensure required medical forms and records, including consents, EMR notes, and lab results, are organized, accurate, and submitted on time.
  • Work with management to implement new protocols and address training needs.
  • Coordinate onboarding, training, and continued education for new and current assigned Medical Support Staff with General, Regional, and Clinical Managers.
  • Coordinate with MAs, LPNs, and MA Floaters to ensure refill, prior authorization, and To Do task requests are handled promptly.
  • Help arrange coverage for staff call-outs, emergencies, or PTO; cover shifts when emergency needs arise.
  • Understand and enforce CLIA, OSHA, and HIPAA regulations, and report and help document incidents for office management.
  • Cross-train to provide front-desk coverage during emergencies as needed.
  • Perform other duties as assigned to support the office.

Benefits

  • Medical coverage, including virtual care, for full-time employees working 30 or more hours per week, beginning the first of the month after hire.
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) availability for eligible full-time employees.
  • Dental and vision coverage for full-time employees beginning the first of the month after hire.
  • 401(k) eligibility after 30 days of employment.
  • Company-sponsored short-term disability for employees outside California.
  • Pre-tax savings for public transit commuters.
  • An additional personal holiday for the employee's birthday.
  • Employee discounts on Schweiger skin care products and cosmetic services.
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