About The Position

The Lead Medical Assistant provides functional guidance to Medical Assistants based on current workflows and covers clinical offices according to operational needs. Under the direction of a physician or allied health professional, the role assists with patient examinations within the Medical Assistant scope of practice. The position requires knowledge of infection control and aseptic techniques and supports smooth patient flow through accurate assessment of patient needs, attention to physician orders, and appropriate scheduling and follow-up of tests and procedures. The Lead Medical Assistant may act as an intermediary between physicians and patients to use physician time appropriately. The role also supports cross-training and coverage, maintains accurate patient records and documentation, prepares patients and treatment rooms, assists physicians with procedures, administers prescribed medications within applicable policies and scope of service, performs certified diagnostic and treatment procedures, and helps maintain supplies and equipment. The position follows nursing services policies and Riverside Medical Clinic policies and procedures and maintains current BLS certification.

Requirements

  • High school diploma or GED required.
  • Medical Assistant certification required.
  • Current American Heart Association Basic Life Support for Healthcare Professionals (AHA BLS Healthcare) certification required.
  • Ability to perform the essential functions satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Nice To Haves

  • One year of medical group experience preferred.

Responsibilities

  • Provide functional guidance to Medical Assistants based on current workflows.
  • Cooperate in cross-training to ensure coverage at all times.
  • Collect patient data and maintain records, logs, billing, patient charges, tick sheets, and documentation of patient instructions, injections, and scheduled medications.
  • Prepare patients by taking vital signs, charting, attending to individual needs, preparing patients for minor procedures, and ensuring consent information is complete.
  • Follow safety policies and procedures for patient care, including injections, handling instruments and body fluids, and cleaning wounds; use sterile technique for minor surgical procedures and injury or wound care.
  • Explain procedures to patients and families to gain cooperation and understanding and ease apprehension.
  • Prepare treatment rooms, assist physicians with procedures, clean examination rooms, and sterilize equipment after use.
  • Administer prescribed medication orally or by injection within policy and scope of service, and document the time, dosage, and route in the patient chart.
  • Perform EKGs, pulse oximetry, and inhalation treatments, and operate other equipment as certified.
  • Complete documentation, ensure the physician has signed the chart, verify physician orders have been carried out, and return patient charts to medical records.
  • Inventory and order medical supplies and materials as needed.
  • Ensure expired sample medications and patient supplies are discarded upon expiration.
  • Support and practice nursing services policies and procedures.
  • Work within the Medical Assistant scope of practice and Riverside Medical Clinic policies and procedures.
  • Maintain current BLS certification.
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