Lead Medical Assistant Medical Oncology Full time
About The Position
The Lead Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with patient care activities, and performing related administrative functions. The role leads the work of medical assistants, maintains clean and safe patient care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality. Under the direction of the Practice Manager, the position regularly assigns, instructs, and checks the work of other medical assistants; trains and orients new employees; and identifies and helps resolve staff and operational issues. The role reflects Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, compliance program, policies, procedures, and applicable regulatory and accreditation standards.
Requirements
- High school diploma or GED equivalent.
- Meet one of the following: Licensed Practical Nurse (LPN) license for the state of employment; Emergency Medical Technician (EMT) licensure in Illinois; or current Medical Assistant certification from one of the five specified certification bodies.
- Basic Life Support certification from the American Heart Association.
- Strong computer skills.
- Two years of relevant clinical experience.
Nice To Haves
- Bachelor’s degree.
Responsibilities
- Lead the work of medical assistants within the practice and serve as a role model and resource to clinical staff.
- Train and orient medical assistants and maintain training and orientation materials and records.
- Monitor and evaluate policies and procedures and suggest operational changes.
- Participate in conferences and meetings and represent the work unit on organizational initiatives.
- Facilitate efficient patient flow by escorting patients to exam rooms, identifying them, and preparing them for examinations.
- Obtain vital signs and document the reason for the visit; update or confirm relevant patient information, including allergies, smoking history, and pharmacy information.
- Inform providers and registered nurses of significant changes in vital signs or acute symptoms.
- Anticipate and prepare equipment and supplies needed for visits; clean and prepare exam rooms for the next patient.
- Respond to needs, expedite visits, maintain patient flow, and prioritize tasks.
- Assist practitioners with medical and surgical procedures, including electrocardiograms, venipuncture, immunizations, procedure tray setup, specimen collection, and provider-directed CLIA-waived testing.
- Prepare and stock exam rooms and follow established protocols for disinfecting and sterilizing equipment and instruments.
- Participate in environmental safety rounds.
- Maintain vaccine and medication inventory and monitor and maintain equipment and instruments.
- Assist with ordering supplies and dispose of expired items.
- Follow office opening and closing procedures.
- Perform other duties as assigned.
Benefits
- Competitive benefits are offered, with examples including tuition reimbursement, loan forgiveness, and 401(k) matching. Additional benefit details are available through the company’s benefits information.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
