Lead, MAST Change & Communication

Carnival Corporation•Miami, FL

9h•Hybrid

About The Position

The MAST (Maritime Asset Strategy & Transformation) Change & Communication Lead is responsible for leading the change and communication approach across transformation initiatives in the MAST program, ensuring stakeholders understand, engage with, and adopt new ways of working successfully. The role combines hands-on change delivery (communications, stakeholder engagement, readiness) with establishing best practice (frameworks, templates, and coaching), enabling consistent and effective change management across the portfolio.

Requirements

Supporting multiple projects or program, providing change leadership and communication across a defined portfolio of strategic initiatives.
Requires identifying change risks, resistance points, and engagement gaps, and developing practical, people-focused solutions to drive adoption.
Directly impacts successful adoption of change, business readiness, and realization of program benefits.
Leads through influence, coaching, and facilitation; acts as a trusted advisor to project teams and senior stakeholders.
Understanding of workplace policies and procedures
Familiarity with team collaboration tools and techniques.
Strong time management and organizational skills
Ability to maintain reliable and consistent attendance
Capacity to be punctual and meet deadlines
Ability to collaborate effectively with colleagues and work as part of a team
Demonstrated professionalism in all interactions and tasks.
3 to 4 years of relevant work experience
Experience in management change, communications, or transformation roles
Proven ability to deliver change across projects or programs
Experience engaging senior stakeholders and facilitating workshops
Track record of developing communication strategies and materials

Nice To Haves

Degree or equivalent relevant experience preferred
Bachelor’s degree preferred
Formal change management training preferred (e.g. Prosci)

Responsibilities

Lead development and execution of change strategies and plans
Conduct change impact and readiness assessments
Integrate change activities within project and programme delivery
Develop and deliver communication strategies and messaging
Create tailored communications across leadership, management, and frontline audiences
Ensure consistent, clear “why / what / when / impact” messaging
Facilitate workshops and engagement sessions
Build strong relationships with stakeholders across all levels
Identify and manage resistance and risks
Support and coach leaders in effective change sponsorship
Equip managers with messaging and engagement tools
Develop and maintain change frameworks, templates, and playbooks
Set practical, proportionate standards for change delivery
Partner with PMO and delivery teams to ensure change is embedded into governance and plans
Ensure alignment across multiple initiatives
Define and track adoption and readiness metrics
Establish feedback loops and adjust approach as required
Provide clear, insight-driven updates to leadership forums
Highlight risks, trends, and recommended actions
Capture lessons learned and improve change practices continuously

Benefits

Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
401(k) plan that includes a company match
Employee Stock Purchase plan
Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site Fitness center at our Miami campus
Annual cash bonus program