Lead Massage Therapist

Sandpearl Resort•Clearwater, FL

14d

About The Position

The Lead Massage Therapist administers professional massage and body treatments to guests. The role requires thorough knowledge of numerous massage modalities, a general understanding of body treatments, and willingness to train in the spa’s specific massage and body treatment offerings. The therapist must communicate effectively, learn product and service information, and provide wellness solutions that meet guests’ needs. A current state license must be held and maintained. Compensation is $16 per hour, plus gratuity (20%), commission (14–18%), and tips. The company conducts post-offer employment verifications, motor vehicle checks, and criminal background checks. The employer is an Equal Opportunity Employer and states that it does not discriminate on legally prohibited grounds.

Requirements

Hold and maintain a current state license.
Have enthusiasm and excellent customer service skills.
Enjoy working with people and have a friendly, outgoing personality.
Have excellent communication and listening skills.
Have basic computer knowledge.
Be a team player.

Responsibilities

Be on time for shifts and appointments and perform services within the allotted time.
Provide professional massage and body treatments consistently, following spa protocols and accepted certification practices.
Inform and educate guests about specific wellness concerns.
Be flexible with scheduling to support spa needs.
Care for equipment properly and use appropriate amounts of product to help control costs.
Maintain complete knowledge of services and products offered.
Follow sanitation and sterilization standards established by law and spa policies and procedures.
Prepare, clean, and restock treatment rooms as required.
Communicate to management occurrences involving spa staff or guests that require attention.
Promote the spa, treatments, services, retail products, programs, promotions, and available discounts.
Handle guests’ questions and concerns professionally and courteously.
Respond to guest requests accurately, appropriately, and promptly.
Work without direct supervision.
Maintain a positive attitude and contribute to a quality work environment.
Attend, participate in, and support spa training and staff meetings.
Assist in all areas of spa operations as requested by management.