Lead Management Specialist

Yokogawa • Newnan, GA

8d

About The Position

Yokogawa, an award-winning provider of industrial automation and other technology solutions, is seeking a dynamic Lead Management Specialist to join their team. This role is crucial for managing and optimizing the sales lead process, contributing to the company's mission of "co-innovating tomorrow" and supporting sustainable development goals. The company fosters a global culture that values respect, collaboration, integrity, and gratitude, offering significant career growth opportunities.

Requirements

• Experience with CRM and lead management systems required.
• Strong Microsoft Office skills, especially Excel and PowerPoint.
• Ability to develop dashboards, reports, and performance metrics.
• Strong organizational and follow-up skills.
• High attention to detail.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities simultaneously.
• Process-oriented mindset with focus on accountability.
• Ability to work independently while coordinating across multiple departments.
• Strong analytical and problem-solving capabilities.
• 4+ years relevant industry experience.

Nice To Haves

• Experience with LeadCentral, SAP, Monday.com, or similar platforms preferred.
• Degree in Mechanical, Electrical, Chemical, or Industrial Engineering strongly preferred.
• Advanced degrees / Experience is a plus.
• Experience working with manufacturer representative networks and channel partners preferred.
• Experience managing sales pipelines, opportunity tracking, and customer follow-up processes.
• Demonstrated experience working with OEMs and Key/Strategic Accounts, including long-term account development and relationship management.
• Strong background in technical application support and product selection within instrumentation (pressure, flow, level, analytical, etc.).

Responsibilities

• Manage daily qualification and tracking of HOT and WARM sales leads within Salesforce and our lead tracking system.
• Perform proactive lead follow-up through email and phone outreach.
• Convert leads into appropriate opportunity stages.
• Monitor lead aging and ensure timely action on all assigned opportunities.
• Reassign incorrectly routed or stalled leads as required.
• Maintain zero overdue HOT leads within shared sales queues exceeding established response targets.
• Serve as a central point of coordination between Inside Sales and external Sales Representatives.
• Ensure sales reps update lead opportunity fields accurately and within required timelines.
• Monitor compliance with lead management procedures and escalation requirements.
• Escalate non-responsive or non-compliant lead activity to sales management when necessary.
• Support ongoing improvements to sales workflows, procedures, and reporting structures.
• Maintain accurate CRM data and opportunity tracking.
• Develop and support dashboards, opportunity tracking tools, and reporting metrics.
• Identify trends, bottlenecks, and process improvement opportunities.
• Participate in monthly cadence calls and sales coordination meetings.
• Collaborate with Sales Operations, Regional Sales Managers, and Product Teams to improve lead conversion effectiveness.
• Assist with training and communication related to lead tracking system procedures and expectations.
• Support strategic growth initiatives and continuous improvement activities within the sales organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level