Lead Mammography Technologist

Washington Radiology

2h•Onsite

About The Position

The Lead Technologist position at Solis Mammography, part of Washington Radiology, is a full-time role based in Fairfax, VA. This role is crucial for the daily clinical operations of assigned centers, focusing on performing imaging procedures to aid in diagnosing diseases and injuries, and supporting overall office functions. The Lead Technologist is responsible for delivering outstanding patient care and ensuring efficient results, which directly impacts the organization's profitability and patient experience. Washington Radiology has a 70-year history of setting standards in medical imaging, committed to providing compassionate, exceptional care to patients, families, and physicians.

Requirements

Strong Desire to serve patients
Strong verbal communication and listening skills
Energetic and flexible
Manages multiple projects and timelines with a sense of urgency and follow through
Works well in fast-paced, pressure-oriented environment
Well organized and detail oriented
Follows direction with focused attention
Exhibits sound judgment
Maintains a calm, tactful demeanor when dealing with difficult situations
Forms strong working relationships within the team
Identifies additional tasks to be complete and willingly assist others
Proficient in Microsoft Word, Excel, Outlook
Completion of formal radiologic technologic technology training program
Understands and communicates medical terminology
Current, non-restricted licensure in state of work location is required
Current ARRT in Mammography certification or eligible to take advanced level exam with documentation of clinical experience

Nice To Haves

Prior experience with RIS/PACS preferred
Minimum of two years of healthcare industry experience with ultrasound core and stereotactic biopsies preferred
Minimum of two years of supervisory experience preferred

Responsibilities

Understands, promotes, and demonstrates the Solis Way
Performs mammography and/or assists with biopsies on an as-needed basis
Monitors clinical staffing levels
Provides excellent patient care, communicates procedures, and provides education on an as-needed basis to new and existing clinical team members
Effectively handles patient complaints as evidenced by patient survey scores and escalates as necessary
Assists center director in MQSA compliance as it relates to tracking, following up, and credentials
Ensures compliance with all Policies and Procedures
Ensures supplies are available as needed to meet patient demands
Coordinates service and maintenance of equipment to ensure minimal downtime, as requested by center director
Acts as a point of contact for physician offices requiring clinical information and responds to requests within 24 hours
Maintains confidentiality of patient and team member information 100% of the time
Manages clinical team members on a daily basis ensuring compliance with company policies, guidelines, and procedures
Creates and maintains frequent communication and positive relationship with clinical team members as evidenced by surveys and turnovers
Monitors clinical staffing levels and ensures appropriate coverage
Participates in interviews and conducts onboarding orientation for new clinical team members
Communicates team member coaching and counseling opportunities to center Director
Completes incident reports on an as-needed basis
Reports harassment and/or discrimination issues to center Director of HR within eight hours
Meets with center director on a weekly basis to review center activities and needs
Participates in performance evaluation discussion on an annual basis