Lead Maintenance Technician - (Multi-Family)

Sunridge Management•Sanger, TX

7d•Onsite

About The Position

The Lead Maintenance Technician is responsible for maintaining the physical integrity of the multifamily community and providing a clean, safe, and well-maintained environment for residents, visitors, and staff. The role helps preserve property value and resident satisfaction by proactively identifying and resolving property issues and implementing preventative maintenance procedures. The position also leads and mentors maintenance personnel, oversees service requests and daily maintenance operations, coordinates with vendors, and supports resident relations and regulatory compliance. This is a full-time, on-site role in Gainesville, Texas, reporting to the Property Manager. The technician must work 40 hours per week, be available for occasional weekend needs, and participate in a rotating on-call schedule for emergencies.

Requirements

At least 3 years of experience in multifamily property maintenance or a related field.
Proven leadership and organizational skills, including the ability to manage staff and daily operations.
Strong understanding of applicable state lease forms, Fair Housing laws, and the Property Code.
Proficiency with property management software such as OneSite and/or Yardi and with Microsoft Office.
Strong interpersonal, communication, and customer service skills for professional interactions with residents, vendors, and staff.
Ability to multitask and adapt in a fast-paced, deadline-driven environment.
Required CPO and HVAC certifications.
Availability to work 40 hours per week, including weekends as needed, and participate in rotating emergency on-call coverage.
Valid driver’s license and current auto insurance coverage.
Ability to perform frequent physical activity, including standing for most of the workday, bending, squatting, kneeling, climbing stairs and ladders, pushing and pulling, reaching overhead, gripping, and handling tools and equipment.
Ability to read manuals and caution labels, complete written documentation accurately, observe details and surroundings at close and far distances, listen frequently, and communicate verbally with team members and residents.
Availability for after-hours on-call rotations, occasional emergency travel to property sites, frequent personal-vehicle use to pick up supplies or respond to service calls, and occasional trips to the corporate office.

Responsibilities

Maintain appropriate inventory levels of maintenance supplies and tools and keep tools in good working condition.
Identify and correct hazardous conditions throughout the property, including issues involving gates, lighting, and stairs.
Identify and label utility shutoffs and sewer cleanouts and maintain corresponding property maps.
Keep storage areas locked and clean, clean work areas daily, and maintain cleanliness across the grounds.
Train and mentor maintenance assistants and team members and promote a safety-first culture.
Conduct regular safety meetings and ensure team compliance with HAZCOM standards and regulations.
Approve and delegate service requests, oversee their completion, and provide hands-on support when needed.
Monitor the property maintenance budget and obtain management approval for major expenses.
Establish systems for prompt resident service and ensure work orders are completed within 24 hours when possible.
Schedule on-call and emergency maintenance rotations in coordination with the Property Manager.
Perform and schedule preventative maintenance for equipment and common areas.
Coordinate with external vendors and ensure maintenance work meets company standards.
Promote exceptional customer service and respond promptly to resident concerns and service requests.
Conduct move-in and move-out inspections and review notices to vacate to support retention efforts.
Maintain resident satisfaction and implement initiatives that foster a sense of community.
Maintain complete and accurate records for leases, inspections, renewals, and permits.
Submit weekly and monthly reports to the corporate office and participate in corporate management meetings.
Ensure the property complies with licensing and safety regulations.

Benefits

Opportunities for professional growth and development.
Low-cost health, dental, and vision insurance.
Life and disability coverage.
Voluntary wellness plans, including critical illness, accident, and hospital indemnity coverage.
Employee Assistance Program.
Financial planning resources.
Employer-matched 401(k) plan.
PTO and sick time.
Paid holidays.
Birthday leave.
Work anniversary leave.