Lead Maintenance Technician - (Multi-Family)

Sunridge Management•Delray Beach, FL

7d•Onsite

About The Position

The Lead Maintenance Technician is responsible for preserving the physical integrity of an apartment community and providing residents, visitors, and staff with a clean, safe, and well-maintained environment. The role proactively identifies and resolves property issues, implements preventive maintenance, and helps preserve property value and resident satisfaction. It also trains and mentors maintenance personnel and provides operational support to ensure consistent, high-quality service. This is a full-time, on-site position at an assigned apartment community. The technician oversees maintenance operations, service requests, safety practices, preventive maintenance, vendors, resident service, records, and regulatory compliance. The position requires 40 hours per week, occasional weekend availability, and participation in a rotating after-hours on-call schedule.

Requirements

At least 3 years of experience in multifamily property maintenance or a related field.
Proven leadership and organizational skills, including the ability to manage staff and daily operations.
Strong understanding of state lease forms, Fair Housing laws, and the Property Code.
Proficiency with property management software such as OneSite and/or Yardi and the Microsoft Office Suite.
Strong interpersonal, communication, and customer service skills for interacting professionally with residents, vendors, and staff.
Ability to multitask and adapt in a fast-paced, deadline-driven environment.
CPO and HVAC certifications.
Availability to work 40 hours per week, including weekends as needed, and participate in a rotating emergency on-call schedule.
Valid driver's license and current auto insurance coverage.
Ability to meet the role's physical demands, including frequent standing, bending, squatting, kneeling, climbing, pushing, pulling, reaching, gripping, and handling tools and equipment.
Ability to read manuals, caution labels, and written documentation; observe details nearby and at a distance; listen to diagnose repairs; and communicate clearly.

Responsibilities

Maintain appropriate inventory of maintenance supplies and tools and keep tools in good working condition.
Monitor and correct hazardous property conditions, including issues with gates, lighting, and stairs.
Identify and label utility shutoffs and sewer cleanouts and maintain property maps showing their locations.
Keep storage areas locked and clean, clean work areas daily, and maintain cleanliness across the grounds.
Train and mentor maintenance staff and promote a safety-first culture.
Conduct regular safety meetings and ensure team compliance with HAZCOM standards and regulations.
Approve and delegate service requests, oversee their completion, and provide hands-on support when needed.
Monitor the maintenance budget and obtain management approval for major expenses.
Establish systems for prompt resident service and aim to complete work orders within 24 hours when possible.
Coordinate on-call and emergency maintenance rotations with the property manager to provide 24/7 availability.
Perform and schedule preventive maintenance for equipment and common areas.
Coordinate external vendors and ensure maintenance work meets company standards.
Promote excellent customer service and respond promptly to resident concerns and service requests.
Conduct move-in and move-out inspections and review notices to vacate to support retention efforts.
Maintain resident satisfaction and implement initiatives that foster a sense of community.
Maintain accurate records for leases, inspections, renewals, and permits.
Submit weekly and monthly reports to the corporate office and participate in corporate management meetings.
Ensure the property complies with licensing and safety regulations.
Use personal transportation to pick up supplies or respond to service calls, and make occasional deliveries to and from the corporate office as needed.

Benefits

Professional growth and development opportunities.
Low-cost health, dental, and vision insurance.
Life and disability coverage.
Voluntary wellness plans, including critical illness, accident, and hospital indemnity coverage.
Employee Assistance Program.
Financial planning resources.
Employer-matched 401(k) plan.
PTO and sick time.
Paid holidays.
Birthday leave.
Work anniversary leave.