Lead Maintenance Technician - (Takeover Community)

Sunridge Management•Denham Springs, LA

1d•Onsite

About The Position

The Lead Maintenance Technician is responsible for upholding the physical integrity of the apartment community and ensuring a clean, safe, and well-maintained environment for residents, visitors, and staff. The role helps preserve property value and improve resident satisfaction by proactively identifying and resolving property issues and implementing preventative maintenance procedures. The position trains and mentors maintenance personnel, oversees service requests and daily operations, coordinates preventive and emergency maintenance, and supports resident service and regulatory compliance. This is a full-time, on-site role at the assigned apartment community, reporting to the Property Manager. Weekend availability is occasionally required, and the technician participates in a rotating on-call schedule for emergencies.

Requirements

At least 3 years of experience in multifamily property maintenance or a related field.
Proven leadership and organizational skills, including the ability to manage staff and daily operations.
Strong understanding of the applicable state's lease forms, Fair Housing laws, and Property Code.
Proficiency with property management software such as OneSite and/or Yardi, and the Microsoft Office Suite.
Excellent interpersonal, communication, and customer service skills for professional interaction with residents, vendors, and staff.
Ability to multitask and adapt in a fast-paced, deadline-driven environment.
Required CPO and HVAC certifications.
Availability to work 40 hours per week, including weekends as needed, and participate in a rotating emergency on-call schedule.
Valid driver's license and current auto insurance coverage.

Responsibilities

Maintain appropriate inventory of maintenance supplies and tools and keep tools in good working condition.
Monitor and correct hazardous conditions throughout the property, including issues involving gates, lighting, and stairs.
Identify and label utility shutoffs and sewer cleanouts, and maintain corresponding property maps.
Keep storage areas locked and clean, clean work areas daily, and maintain cleanliness across the grounds.
Train and mentor maintenance assistants and team members and promote a safety-first culture.
Conduct regular safety meetings and ensure team compliance with HAZCOM standards and regulations.
Approve and delegate service requests, oversee their completion, and provide hands-on support as needed.
Monitor the property maintenance budget and obtain management approval for major expenses.
Establish systems for prompt resident service and ensure work orders are completed within 24 hours when possible.
Schedule on-call and emergency maintenance rotations in coordination with the Property Manager to ensure 24/7 availability.
Perform and schedule preventative maintenance for equipment and common areas.
Coordinate with external vendors and ensure maintenance work meets company standards.
Promote exceptional customer service and timely responses to resident concerns and service requests.
Conduct move-in and move-out inspections and review notices to vacate to support retention efforts.
Maintain resident satisfaction and implement initiatives that foster a sense of community.
Maintain accurate records for leases, inspections, renewals, and permits.
Submit weekly and monthly reports to the corporate office and participate in corporate management meetings.
Ensure the property complies with licensing and safety regulations.

Benefits

Professional growth and development opportunities.
Low-cost health, dental, and vision insurance.
Life and disability coverage.
Voluntary wellness plans, including critical illness, accident, and hospital indemnity coverage.
Employee Assistance Program.
Financial planning resources.
Employer-matched 401(k) plan.
PTO and sick time.
Paid holidays.
Birthday leave.
Work anniversary leave.