Lead Maintenance Technician

ATOMS Careers page•Atlanta, GA

8d•$28 - $38•Onsite

About The Position

CloudKitchens helps restaurateurs around the world succeed in online food delivery by transforming underutilized properties into smart kitchens. This role is a high-impact position supporting fast-paced multi-site operations, offering the opportunity to mentor technicians and shape facility performance. It involves a combination of field leadership, technical oversight, and operational management, with direct involvement in budgeting, SLA performance, and process improvements. There is a clear path toward Facilities Management and Regional Operations leadership.

Requirements

EPA Certification
5+ years of facilities, maintenance, or building operations experience
2+ years of leadership or supervisory experience
Strong knowledge of HVAC, plumbing, and electrical systems
Experience managing maintenance priorities across multiple sites
Ability to lead teams in a fast-paced, field-based environment
Valid driver’s license and reliable transportation

Nice To Haves

Commercial facilities or restaurant/hospitality maintenance experience
Experience managing vendors and third-party contractors
HVAC/R certification or trade school background
Familiarity with CMMS/work order management systems
Experience tracking SLAs, KPI, procuring parts and equipment

Responsibilities

Lead and oversee a team of Facility Technicians across multiple sites.
Create and manage technician schedules to ensure proper coverage across shifts and facilities.
Manage work order priorities and allocate resources based on operational needs.
Conduct quarterly performance reviews, goal-setting, coaching, and mentorship.
Support technician development through hands-on training and advanced troubleshooting guidance.
Oversee planned and reactive maintenance activities, including HVAC systems, plumbing systems, electrical systems, and general facility repairs.
Coordinate with and manage vendors and contractors.
Support technicians with complex troubleshooting and high-priority repair escalation.
Approve and reconcile technician timecards and overtime.
Validate expense reports and ensure policy compliance.
Manage consumables, parts inventory, and repair-related spending.
Support budget forecasting and cost optimization initiatives.
Drive SLA compliance by monitoring response and resolution times.
Track and report key operational performance metrics.
Partner with Operations leadership to improve facility uptime and efficiency.
Implement lessons learned and continuous improvement initiatives across sites.
Coordinate and validate third-party contractor reports and repair documentation.
Ensure compliance with safety protocols, regulatory standards, and company policies.
Support commissioning activities and evolving maintenance processes.