Lead Maintenance Technician | Presidential West

ALCO Management•Memphis, TN
•$22 - $27

About The Position

The Lead Maintenance Technician supports ALCO Management’s daily property operations by maintaining assigned properties and ensuring maintenance requests and preventive tasks are completed efficiently. The role performs repairs, coordinates vendors, maintains accurate records, and builds positive relationships with residents and staff. It requires attention to detail, time management, and collaboration to keep properties safe, functional, and compliant with organizational standards. The position includes routine inspections and preventative maintenance, responding to resident requests, coordinating specialized repairs, maintaining work-order and inspection records, and checking building systems such as HVAC, plumbing, and electrical systems. The technician collaborates with Community Managers to prioritize projects, monitors and orders maintenance supplies, and follows safety and regulatory requirements. Additional duties may include property improvement projects, renovations, and training or mentoring team members or temporary staff. Employees must participate in an on-call rotation to address emergencies and meet regulatory safety obligations; this is an essential job function.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience in property maintenance, facilities management, or a related role preferred.
  • Strong understanding of building systems, safety standards, and vendor coordination.
  • Ability to use maintenance management software such as Yardi or Building Engines and Microsoft Office.
  • Basic technical troubleshooting skills.
  • Accountable, service-oriented approach and ability to manage multiple priorities while maintaining quality and safety.
  • Organized, dependable, and detail-oriented, with problem-solving and communication skills.
  • Successful completion of a background check and drug screening, subject to ALCO policies and applicable law.
  • Ability to participate in the on-call rotation.

Nice To Haves

  • Technical certifications or an associate’s degree in facilities management or a related field.
  • Experience in multi-family or residential properties.

Responsibilities

  • Inspect properties and perform preventative maintenance to ensure safety and functionality.
  • Respond promptly to resident maintenance requests and troubleshoot issues efficiently.
  • Coordinate vendors and contractors for specialized repairs and services.
  • Maintain accurate records of maintenance activities, work orders, and inspections.
  • Perform routine checks of building systems, including HVAC, plumbing, and electrical systems, and complete required maintenance logs.
  • Collaborate with Community Managers to prioritize projects and allocate resources.
  • Review maintenance-supply inventory and order supplies as needed.
  • Ensure compliance with safety protocols and regulatory standards.
  • Assist with property improvement projects or renovations as needed.
  • Train and mentor maintenance team members or temporary staff as needed.
  • Participate in the on-call rotation to address emergencies and meet regulatory safety obligations.
  • Perform other duties that support the operational goals of the property and organization.
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