Lead Maintenance Technician | Presidential West

ALCO Management•Memphis, TN

10d

About The Position

The Lead Maintenance Technician supports the daily operational needs of ALCO Management by maintaining assigned properties and ensuring maintenance requests and preventative tasks are completed efficiently. The role performs repairs, coordinates vendors, maintains accurate maintenance records, and fosters positive relationships with residents and staff. It requires attention to detail, time management, and collaboration to help ensure properties are safe, functional, and compliant with organizational standards. The position includes participation in an on-call rotation to address emergencies and meet regulatory safety obligations. On-call responsibilities are an essential job function. Employees may also perform other duties supporting the operational goals of the property and organization.

Requirements

High school diploma or equivalent required.
At least 2 years of experience in property maintenance, facilities management, or a related role is preferred.
Strong understanding of building systems, safety standards, and vendor coordination.
Ability to use maintenance management software, such as Yardi or Building Engines, and Microsoft Office.
Basic technical troubleshooting skills.
Accountable, service-oriented approach and ability to manage multiple priorities while maintaining quality and safety.
Organized, dependable, and detail-oriented, with problem-solving and communication skills.
Successful completion of a background check and drug screening, in accordance with ALCO policies and applicable law.

Nice To Haves

Technical certifications or an associate’s degree in facilities management or a related field.
Experience in multi-family or residential properties.

Responsibilities

Inspect properties and perform preventative maintenance to ensure safety and functionality.
Respond promptly to resident maintenance requests and troubleshoot issues.
Coordinate vendors and contractors for specialized repairs and service.
Maintain accurate records of maintenance activities, work orders, and inspections.
Perform routine checks of building systems, including HVAC, plumbing, and electrical systems, and complete required maintenance logs.
Collaborate with Community Managers to prioritize projects and allocate resources.
Review maintenance-supply inventory and order supplies as needed.
Ensure compliance with safety protocols and regulatory standards.
Assist with special property improvement projects or renovations as needed.
Train and mentor maintenance team members or temporary staff as needed.
Participate in the on-call rotation to address emergency situations and meet regulatory safety obligations.
Perform other duties that support property and organizational operational goals.