Lead Maintenance Technician Bilingual| Odessa, Texas 79761

Ashford Management Group LLC•Odessa, TX
•Onsite

About The Position

Ashford Communities is seeking a Bilingual Lead Maintenance Technician for its communities in Odessa, Texas. The role oversees the appearance and maintenance needs of the community and leads the daily work of the maintenance team. The Lead Maintenance Technician assigns tasks, holds team members accountable, and works continuously with the Community Manager to ensure maintenance work is completed accurately and within established timeframes. The position also maintains curb appeal, trains and develops the maintenance team, coordinates make-ready units and move-in/move-out schedules, performs general and preventive maintenance, assists with vendor management and budgeting, and supports capital expenditure projects as needed. The position’s duties are allocated approximately 70% to community maintenance, 20% to team management, and 10% to administrative and other tasks. It includes responding to after-hours emergencies as required, providing or scheduling 24-hour emergency maintenance service, and working a non-traditional schedule at times based on business needs.

Requirements

  • High school diploma or GED.
  • 3–4+ years of related maintenance experience and/or training.
  • Heat pump experience.
  • HVAC certification, or ability to obtain certification within one year of employment.
  • High skill in electrical, plumbing, HVAC, pool maintenance, carpentry, drywall, exterior structures, and appliances.
  • Strong knowledge of current repair and maintenance techniques and procedures.
  • Knowledge and skill in the safe use and maintenance of hand tools, power tools, and measuring devices.
  • Excellent customer service skills and ability to work well with others.
  • Superior time-management and organizational skills.
  • Willingness to travel and assist at other Ashford Communities as needed.
  • Willingness to respond to after-hours emergencies and work a non-traditional schedule at times based on business needs.
  • Valid driver’s license.
  • Ability to pass a background check.

Nice To Haves

  • Associate degree or equivalent from a two-year college or technical school.
  • CPO certification, as needed.
  • Management or team-lead experience.
  • Knowledge of OSHA laws and regulations.
  • Bilingual in English and Spanish.

Responsibilities

  • Diagnose and perform timely, professional maintenance and repairs, including plumbing, HVAC, electrical, appliance installation, and carpentry.
  • Inspect vacated apartments and restore them to make-ready status; re-inspect completed units for work quality.
  • Perform after-hours emergency maintenance as required and ensure an adequate number of make-ready units are available.
  • Operate and maintain equipment and tools, exercise good safety awareness and judgment, and contact vendors when problems exceed company capacity.
  • Inspect the property exterior and maintain buildings, common areas, curb appeal, and a neat and clean work area.
  • Complete or oversee preventive maintenance.
  • Delegate work orders and instructions to maintenance team members in a timely manner.
  • Provide or schedule 24-hour emergency maintenance service and carry a pager or cell phone as required for on-call work.
  • Resolve job-related problems and work with management to address issues.
  • Alert the Community Manager to unusual occurrences or observed damage.
  • Ensure work-related activities comply with company policies in a fair, ethical, and consistent manner.
  • Develop the maintenance team’s technical and interpersonal skills through active participation, training, coaching, and oversight.
  • Oversee work performed by vendors and outside contractors.
  • Answer resident inquiries about work orders and completed tasks.
  • Maintain inventory of equipment and supplies; obtain bids and negotiate vendor and contractor prices as directed.
  • Follow company policies and procedures, health and safety procedures, OSHA requirements, and Fair Housing regulations.
  • Complete timesheets and other business forms and submit them to the Community Manager as needed.
  • Return tools and unused maintenance supplies to the maintenance shop at the end of each day.
  • Order new equipment as needed or arrange for equipment repair.
  • Travel to assist at other Ashford Communities as needed and perform other assigned projects and duties.

Benefits

  • Employees are rewarded and recognized for their efforts and performance.
  • Real, deserved advancement opportunities.
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