Lead Maintenance Technician Bilingual| Odessa, Texas 79761

Ashford Communities•Odessa, TX

6d•Onsite

About The Position

The Lead Maintenance Technician oversees the appearance and maintenance needs of an Ashford Community and leads and motivates the maintenance team. The role assigns daily tasks, holds team members accountable, and collaborates continuously with the Community Manager to ensure maintenance work is completed accurately and on time. Duties include maintaining curb appeal, training and coaching the team, coordinating make-ready units and move-in/move-out schedules, performing general and preventive maintenance, assisting with vendor management and budgeting, and supporting capital expenditure projects as needed. The position performs and oversees repairs involving plumbing, HVAC, electrical systems, appliances, carpentry, and other property needs; inspects and prepares vacant apartments; maintains buildings, common areas, equipment, and tools; and responds to after-hours emergencies as required. It also delegates work orders, oversees vendors and contractors, responds to resident inquiries, maintains supplies and inventory, obtains bids as directed, and completes administrative forms. The technician must follow company policies and safety procedures, including OSHA and Fair Housing requirements, and may travel to assist other Ashford Communities.

Requirements

High school diploma or GED.
3–4 or more years of related maintenance experience and/or training.
Heat pump experience.
HVAC certification, or ability to obtain certification within one year of employment.
High skill in electrical, plumbing, HVAC, pools, carpentry, drywall, exterior structures, and appliances.
Strong knowledge of current repair and maintenance techniques and procedures.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, and measuring devices.
Excellent customer service skills and ability to work well with others.
Strong time-management and organizational skills.
Willingness to travel to assist at other Ashford Communities as needed.
Willingness to respond to after-hours emergencies and work a non-traditional schedule at times based on business needs.
Valid driver's license.
Ability to pass a background check.

Nice To Haves

Associate degree or equivalent from a two-year college or technical school.
CPO certification, as needed.
Management or team-lead experience.
Knowledge of OSHA laws and regulations.
Bilingual in English and Spanish.

Responsibilities

Diagnose and perform maintenance and repairs promptly and professionally, including plumbing, HVAC, electrical, appliance installation, and carpentry.
Inspect vacated apartments, complete make-ready work, and reinspect vacant apartments to assess the quality of completed work.
Perform effective emergency maintenance after hours as required and ensure an adequate number of make-ready units are available.
Operate and maintain equipment and tools, follow safe work practices, and keep the work area neat and clean.
Contact vendors when problems exceed the company's capacity to resolve them.
Inspect the property's exterior and maintain buildings and common areas.
Complete or oversee preventive maintenance.
Delegate work orders and instructions to maintenance team members in a timely manner.
Provide scheduled 24-hour emergency maintenance service, carry a pager or cell phone when required, or assign on-call coverage to subordinate team members.
Resolve job-related problems and work with management to address issues.
Alert the Community Manager to unusual occurrences or observed damage.
Ensure work-related activities are conducted fairly, ethically, consistently, and in compliance with company policies.
Contribute to the maintenance team's development in both technical and soft skills, and oversee vendors and outside contractors.
Answer residents' questions regarding work orders and completed tasks.
Maintain an inventory of equipment and supplies; obtain vendor and contractor bids and negotiate prices as directed.
Complete timesheets and other business forms and submit them to the Community Manager as needed.
Return tools and unused supplies to the maintenance shop at the end of each day; order new equipment or arrange for repairs as needed.
Travel to and assist at other Ashford Communities as needed and perform other assigned projects and duties.