Lead Maintenance Technician, Denver Veterans Village, Homeless Veteran Program

TUNNEL TO TOWERS FOUNDATION•Denver, PA

6d•$55,000 - $65,000•Onsite

About The Position

The Lead Maintenance Technician is responsible for the day-to-day operation, maintenance, safety, security, and appearance of one or more Tunnel to Towers Veterans Village properties. As the primary on-site facilities leader, the position oversees preventive maintenance, building operations, vendors, regulatory compliance, capital improvement support, and emergency response. The technician helps ensure facilities are safe, secure, dignified, and well-maintained in support of quality housing and services for veterans. The role combines hands-on building maintenance with coordination and leadership. It includes inspecting and maintaining residential and common spaces and building systems; addressing resident facility concerns; coordinating vendors, contractors, and projects; supporting regulatory and safety compliance; maintaining facility records and supplies; and responding to emergencies. The position also supports upkeep of grounds and community spaces, event logistics, budget and cost-control efforts, and capital planning. The work may involve changes to workdays, shift hours, or work locations when assisting with special events. Occasional evenings, weekends, holidays, and emergency-response work may be required. The work environment includes maintenance equipment, mechanical systems, construction activities, and outdoor weather conditions. Appropriate personal protective equipment is required when visiting active job sites. Physical demands include standing, walking, bending, climbing stairs, lifting and carrying up to 50 pounds, and safely operating maintenance tools and equipment.

Requirements

High school diploma or GED required.
Four to five years of experience in multiunit housing, facilities management, building maintenance, or as a Maintenance Technician required.
Extensive knowledge of HVAC, plumbing, electrical and mechanical systems, carpentry, and general building repairs.
Strong troubleshooting, analytical, and problem-solving skills.
Knowledge of preventive-maintenance programs and building operations.
Ability to manage multiple priorities and respond effectively to emergencies.
Strong leadership, organizational, communication, and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced environment.
Working knowledge of regulatory compliance, safety standards, and housing regulations.
Ability to meet the physical demands of the position, including standing, walking, bending, climbing stairs, lifting and carrying up to 50 pounds, and safely operating maintenance tools and equipment.
Ability to work indoors and outdoors in varying weather conditions; use appropriate personal protective equipment when visiting active job sites.
Proficiency in Microsoft Office, Google Suite, or equivalent.
Ability to interact professionally with veterans, staff, contractors, visitors, and external agencies.
Valid driver’s license required.
Pre-employment screening, including a background check, required.
Occasional evening, weekend, holiday, and emergency-response work may be required.

Nice To Haves

Trade school certification, vocational training, or technical education.
OSHA 10 or OSHA 30, EPA Universal, HVAC, Fire Safety, CPR/First Aid, or other applicable trade licenses or industry-recognized certifications.
Experience in supportive housing, affordable housing, or similar residential environments.
Experience supervising maintenance activities, vendors, and contractors.
Experience with Yardi or work-order management systems.

Responsibilities

Conduct daily inspections of buildings, apartments, common areas, grounds, and mechanical spaces.
Oversee and perform preventive maintenance, repairs, and general upkeep of facility systems.
Monitor and maintain HVAC, plumbing, electrical, mechanical, fire alarm, security, life-safety, laundry, and utility systems.
Diagnose building-system malfunctions and coordinate corrective actions.
Respond to maintenance requests and work orders in a timely, professional manner.
Perform carpentry, painting, drywall, flooring, and other general building repairs as needed.
Coordinate apartment turnovers, inspections, and move-in readiness.
Maintain maintenance logs, work orders, warranties, inspection reports, and repair records.
Monitor maintenance inventories and keep tools, supplies, and equipment available and in good working condition.
Keep maintenance shops, storage areas, and utility rooms clean, safe, and organized.
Foster a safe, respectful, and welcoming environment for veteran residents; address facility-related resident concerns and ensure timely resolution.
Collaborate with on-site team management on housing-related issues and promote resident safety and comfort through proactive facility management.
Maintain professionalism, discretion, and appropriate boundaries when interacting with residents and guests.
Conduct routine safety inspections, identify hazards, and investigate and document safety concerns, incidents, and facility deficiencies.
Ensure compliance with OSHA regulations, local building codes, housing regulations, fire codes, and life-safety requirements; support compliance with HUD, NSPIRE, REAC, and other applicable housing standards.
Assist with violation correction, regulatory inspections, audits, and corrective action plans; keep exits, stairwells, utility rooms, and mechanical spaces unobstructed and compliant.
Support environmental, health, and workplace safety programs.
Support vendor deliveries and equipment installations; coordinate and supervise contractors, vendors, and service providers.
Verify contracted work quality, completion, and compliance; obtain quotes and assist with vendor selection and procurement.
Ensure contractors follow organizational safety, security, insurance, and operational requirements.
Assist with capital improvements, renovations, infrastructure upgrades, and facility enhancement initiatives; coordinate schedules, monitor progress, and communicate updates to management.
Maintain buildings, grounds, parking areas, walkways, and common spaces; oversee landscaping, snow removal, waste management, and exterior maintenance.
Monitor curb appeal and property conditions; coordinate cleaning and maintenance activities that improve community appearance and functionality.
Support event setups, teardowns, and site logistics as needed.
Serve as an on-call responder for facility emergencies and support emergency management activities, drills, and preparedness exercises.
Coordinate emergency repairs involving power outages, flooding, fire alarms, utility failures, weather events, and security incidents.
Maintain emergency supplies, equipment, and operational readiness; support evacuations, facility recovery, and restoration after emergencies.
Coordinate with emergency responders, utility providers, and service contractors during emergencies.
Maintain accurate inspection, preventive-maintenance, vendor-activity, and facility-repair records.
Assist with budget planning and cost-control initiatives; identify repairs that can feasibly be completed in-house to improve efficiency and reduce costs.
Track appliance inventories, equipment life cycles, and warranty information.
Prepare reports and recommendations for facility improvements and capital planning.