Lead Maintenance Technician

WeDriveU•Chicago, IL

About The Position

The Lead Maintenance Technician reports directly to the Maintenance Manager and is responsible for the hands-on execution, management, and coordination of maintenance for a fleet of commercial passenger vehicles. The role schedules and reviews vehicle maintenance with in-house and third-party providers, performs repairs, reviews repair details and costs, controls roadside response efforts, and oversees regulatory compliance inspections. The position also supervises maintenance staff, assigns daily work, and coordinates maintenance activities with local operations functions.

Requirements

  • ASE Certification as a Master Automotive/Truck Technician.
  • Five years of experience with a fleet management company.
  • Five years of experience in transportation; passenger transportation experience is strongly preferred.
  • Gasoline engine repair experience.
  • Working knowledge and experience ensuring compliance with federal, state, and local DOT regulations for medium- and heavy-duty vehicles.
  • Extensive hands-on mechanical experience and strong diagnostic aptitude.
  • Strong verbal and written communication skills.
  • Strong electronic filing, documentation-tracking, and organizational skills, with attention to detail and consistent formatting.
  • Self-motivated, driven problem solver.

Nice To Haves

  • Five years of experience with Ford, GM, or equivalent vehicles is preferred.
  • Experience with Google Workspace, including Word and Sheets, is preferred.
  • Experience with Maximo is a plus.

Responsibilities

  • Diagnose malfunctions and perform vehicle repairs, including work on steering, electrical, cooling, lubricating, braking, drivetrain, suspension, power steering, clutch, transmission, engine, and related systems, in accordance with applicable requirements and within qualification level.
  • Oversee compliance with local WeDriveU maintenance and safety SOPs and applicable public-authority legislation, regulations, and standards; ensure maintenance staff follow them.
  • Use and oversee staff use of the WeDriveU Maximo asset management ERP application to accurately record and track work orders and parts inventory.
  • Manage preventive maintenance and unscheduled repairs for vehicles serviced by the facility.
  • Represent maintenance in local coordination and communication with driver care, route operations, and customer care.
  • Supervise maintenance staff and lead and assign their daily work.
  • Perform advanced diagnostics on electrical, HVAC, braking, suspension, drivetrain, and engine systems.
  • Ensure compliance with DOT and federal, state, and local regulations.
  • Maintain a clean, safe, and OSHA-compliant shop environment.
  • Perform road calls and on-the-road repairs as assigned.
  • Oversee vehicle maintenance scheduling and review with in-house and third-party providers, actively perform repairs, and review repair details and costs.
  • Control roadside response efforts and oversee regulatory compliance inspections for the fleet.
  • Perform additional duties and responsibilities as applicable.

Benefits

  • Exceptional medical, dental, vision, and life insurance benefits.
  • Competitive compensation packages.
  • 401(k) with 4% employer match.
  • Financial wellness tool.
  • Commuter benefits.
  • Employee Assistance Program (EAP).
  • PTO for part-time and full-time positions.
  • Paid holidays.
  • Pet and legal insurance.
  • On-the-job training and skills development.
  • Internal transfer opportunities for career growth.
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