Lead Maintenance Technician

RHM Real Estate Group•Cleveland, OH

4d•Onsite

About The Position

We are seeking a dedicated Lead Maintenance Technician to join our team and oversee the upkeep of our multi-family apartment community in Cleveland, OH. This is a hands-on role where you will play a key part in ensuring the property remains in top condition, maximizing efficiency, and minimizing costs. As the Lead Maintenance Technician, you will be responsible for a wide range of tasks, including: Property Maintenance: Ensure the highest standards of upkeep across all residential units and common areas Cost Management : Minimize operational expenses through proactive maintenance and efficient resource use Skilled Repairs: Apply expertise in plumbing, electrical systems, HVAC, appliance repair, and painting to address issues promptly and professionally Resident Relations: Foster a professional, courteous, and helpful atmosphere, ensuring residents' needs are addressed with care and knowledge If you have a passion for maintaining exceptional living spaces, strong leadership skills, and a commitment to customer satisfaction, we'd love to hear from you! Apply today and become a valued part of our dynamic team!

Requirements

4+ years experience in multifamily property maintenance or related field required.
High school diploma or GED required.
Proven experience in various aspects of building maintenance including plumbing, electrical, painting, HVAC, and appliance repair.
Strong leadership and supervisory skills to manage a maintenance team effectively.
Excellent communication skills for interaction with residents, employees, property managers, and contractors.
Ability to prioritize and manage multiple tasks efficiently.
Hands-on expertise in general maintenance tasks and equipment.
Knowledge of safety regulations and guidelines pertaining to property maintenance.
Familiarity with accounting software preferred (Yardi & Nexus strongly preferred)
Proficient in Microsoft Office – Excel, Outlook, Word
Organizational and time-management skills

Nice To Haves

Additional vocational or technical training preferred.

Responsibilities

Maintaining a professional, courteous, knowledgeable, and helpful attitude with residents and fellow employees. Promoting this attitude with all personnel.
Assisting residents with problems and requests to the best of their ability and within the limits of their authority.
Ensuring curb appeal of the building's exterior and common areas.
Continuously supervising maintenance and personnel, taking action to improve the property's appearance and addressing deferred maintenance promptly.
Establishing daily employee goals and providing clear instructions.
Ensuring full-time employees adhere to scheduled work hours and monitoring compliance with company policies.
Discussing employee performances with the property manager, and initiating possible written reprimands or dismissal if necessary.
Presenting improvement project ideas and labor needs to the Regional Manager and Facilities Manager as appropriate.
Completing all maintenance requests, tracking progress, and ensuring proper completion and paperwork submission.
Scheduling contractors, overseeing completed work, and managing building emergency on-call duties.
Cover building emergency on-call as scheduled.
Assisting in apartment inspections with the property manager and periodically reviewing maintenance work quality.
Collaborating with contractors while prioritizing resident safety and ensuring work is done according to relevant policies.
Completing associated work as needed, such as cleaning, painting, and repairing vacant apartments.
Check and repair fixtures to ensure proper functionality.
Ensuring units are made ready within 3-5 days of move-out.
Other duties as assigned.