Lead Load Planner (Supply Chain/Logistics)
About The Position
Penske Logistics is seeking a Lead Load Planner to coordinate the processes and functions of load planning and freight movement. The role supports process management and customer communication, helps manage shifts and teams, and uses Penske’s Transportation Management System to plan and optimize shipments. The position is onsite in Wilmington, California, Monday through Friday, 5:30 a.m. to 2:30 p.m., with flexibility to work first, second, or third shift as needed and willingness to travel to Penske or customer sites. The Lead Load Planner supports customer satisfaction by managing process controls and metrics, training team members, maintaining transportation management systems, tendering freight to third-party carriers, and responding to customer inquiries and escalations. The position also works with Operations Managers to meet customer expectations and may take on other projects as assigned. Penske Logistics provides transportation, warehousing, and supply chain management solutions for market-leading companies, with operations across North America, South America, Europe, and Asia.
Requirements
- High school diploma or equivalent.
- Experience with load planning, schedule building, dispatching to some extent, and carrier communication.
- Problem-solving skills and the ability to communicate solutions.
- Ability to work with a team and support team needs.
- Ability to prioritize customer and business needs and drive customer delight.
- Excellent communication, organizational, and PC skills, including Microsoft Office products.
- Attention to detail and accuracy.
- Ability to learn quickly and multitask.
- Sense of urgency and ability to understand customer requirements.
- Ability to work first, second, and third shifts as needed, with scheduling flexibility.
- Regular, predictable, full attendance.
- Willingness to travel as necessary and work the required schedule at the specified location.
- Completion of the Penske employment application and submission to a background investigation, including past employment, education, criminal history, and drug screening.
Nice To Haves
- Bachelor’s degree in Business or Supply Chain Management.
- Transportation Management experience.
Responsibilities
- Support the supervisor with process management activities and customer communication.
- Perform indirect team management responsibilities delegated by the Supervisor or Account Manager.
- Manage shifts for a single customer or across customers.
- Travel to Penske or customer onsite locations as required.
- Run metrics and measures to manage process controls.
- Train the team on load planning activities and periodically update standard operating procedures.
- Plan and optimize shipments into loads using Penske’s Transportation Management System.
- Tender freight requirements to third-party carriers.
- Maintain transportation management systems.
- Respond to internal and external customer inquiries and serve as a first- or second-level escalation point.
- Work with Operations Managers to ensure customer expectations are met.
- Stay current on the customer's industry.
- Complete other projects and tasks as assigned by the supervisor.
Benefits
- Benefits plan for associates and their families.
- Bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
