Lead Licensed Veterinary Technician (LVT)

Banfield Pet Hospital • Charleston, SC

8d • Onsite

About The Position

Banfield Pet Hospital is hiring a full-time Lead Licensed Veterinary Technician to support one or more of its Citadel and James Island hospitals in Charleston, South Carolina. The role works alongside veterinary health care professionals to provide preventive care and a positive experience for pets and clients, while supporting the hospital team’s productivity and quality of care. The listed pay range is $24.13–$34.85 per hour; the specific rate depends on experience, skills, abilities, education, location, and applicable minimum-wage laws. A sign-on bonus is offered for a limited time.

The Lead Licensed Veterinary Technician performs veterinary technician duties within applicable state practice laws and veterinarian supervision, supports client service and hospital operations, and trains and mentors paraprofessional associates. In partnership with the Practice Manager, the role helps develop an efficient hospital team, support labor management, maintain operational standards, and remove barriers to delivering quality veterinary care. Banfield describes a comprehensive rewards package and opportunities for professional development; benefit eligibility depends on employment status.

Requirements

• Veterinary Technician Certification or Licensure: CVT, RVT, LVT, or LVMT.
• Commitment to developing alongside peers and delivering outstanding client and pet experiences.
• Ability to work within applicable state practice acts and veterinarian supervision requirements.

Nice To Haves

• Associate’s or Bachelor’s degree from an AVMA-accredited veterinary technology program.

Responsibilities

• Promote hospital services, Optimum Wellness Plans, preventive care, and pet health needs to attract new clients.
• Manage the flow of clients and pets to support client care and veterinary team productivity.
• Provide professional and efficient service, welcome clients and pets, help them feel comfortable, and educate clients about pet health.
• Perform or prepare procedures that do not require veterinarian assistance, prepare for other procedures, and monitor hospitalized or surgical pets.
• Perform veterinary technician appointments with supervising veterinarian approval, under veterinarian direction and supervision, and in compliance with state law.
• Complete incoming-client documentation, enter pet information and history, identify pets using proper collars and tags, and help ensure prompt service.
• Give outgoing clients necessary instructions, information, and invoices; dispense prescriptions per veterinarian instructions; sell retail products; and schedule future appointments.
• Maintain accurate financial balances and follow opening and closing procedures.
• Support veterinarians by communicating with associates, helping maintain patient flow, and obtaining relevant client information and histories for complete medical charts.
• Promote safety through appropriate restraint techniques, standard protocols, and clean, sterile, organized treatment areas, exam rooms, and labs.
• Assist with surgery as applicable.
• Train and mentor new paraprofessional associates.
• Quality-check medical records, take-home medications, regulatory documentation, hospital cleanliness, and the timeliness of doctors seeing exam-room patients.
• Use technical skills within the duties permitted for credentialed veterinary technicians under state practice acts.
• Perform administrative functions as needed.
• Assist the Practice Manager in developing an efficient and productive hospital team that provides high-quality care and service while following Banfield protocols and applicable laws.
• Support the Practice Manager with hospital labor management and may assist with selection, training, and day-to-day supervision of the paraprofessional team.
• Help create an environment in which the team can provide quality, efficient, and effective veterinary care.
• Communicate effectively among associates, clients, hospital leadership, and Central Team Support.
• Ensure hospital associates follow Banfield dress and grooming guidelines.
• Prepare the team for scheduled cases, assist with case transfers and external referrals to support continuity of care, and triage the treatment board.
• Help identify operational bottlenecks and develop solutions that allow doctors to provide preventive care and client service.
• Confer with field leadership and assist with client-resolution decisions, invoice adjustments, and client-experience exceptions.
• Address broken equipment issues and assist with inventory management.

Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) and Roth retirement plans with a company match.
• Paid time off and holidays.
• Mental health and wellbeing resources, including coaching and counseling sessions.
• Company-paid associate life insurance and optional supplemental life insurance.
• Company-paid short- and long-term disability.
• Flexible Spending Accounts for healthcare and dependent care.
• Health Savings Account.
• Paid parental leave for birth and adoption.
• Continuing education allowance for eligible positions.
• Back-up child and elder care and family support resources.
• Fertility and family-building support.
• Digital exercise therapy.
• Voluntary protection benefits for hospital stays, critical illness, and accidents.
• Legal plan.
• Identity protection.
• Commuter benefits.
• Three free Optimum Wellness Plans for pets.
• Exclusive discounts on products and services.
• Performance Development Plans to support career goals.
• Practice-paid continuing education opportunities and the opportunity to attend partner conferences.
• Free NAVTA membership, practice-paid VetFolio subscription, and a 50% VetGirl discount.
• Opportunities to contribute skills to local communities and to grow into field- and practice-level leadership roles.
• Limited-time sign-on bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed