Lead Licensed Veterinary Technician (LVT)

Banfield Pet Hospital • Newport News, VA

7d • Onsite

About The Position

Banfield is hiring a Lead Licensed Veterinary Technician to support its Newport News or Hampton Coliseum location in Virginia. The role works alongside veterinary professionals to provide preventive care and a positive experience for pets and clients, while supporting the efficient operation of the hospital. The Lead LVT uses veterinary technical skills within applicable state practice acts and under veterinarian direction and supervision. The position also assists the Practice Manager with team development, hospital operations, and delivery of quality care. The pay range is $24.13–$34.85 per hour; the specific rate depends on experience, skills, abilities, education, location, and applicable minimum wage laws.

Banfield emphasizes preventive care, teamwork, inclusion, professional growth, and its Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom. The company offers a total rewards package and professional development opportunities, with benefits eligibility based on employment status.

Requirements

• Veterinary technician certification or licensure: CVT, RVT, LVT, or LVMT.
• Passion for pets and ability to work collaboratively with others.
• Use technical skills in accordance with applicable state practice acts and follow veterinarian direction and supervision for veterinary technician appointments.

Nice To Haves

• Associate’s or bachelor’s degree from an AVMA-accredited veterinary technology program.
• Experience as a newly certified or experienced veterinary technician; the posting welcomes both.

Responsibilities

• Promote hospital services, Optimum Wellness Plans, preventive care, and pet health needs to recruit clients.
• Coordinate client and pet flow to support client care and veterinary team productivity.
• Provide professional and efficient service, welcome clients and pets, educate clients about pet health, and encourage hospital visits.
• Perform or prepare procedures that do not require veterinarian assistance; prepare for other procedures; and monitor hospitalized or surgical pets.
• Perform veterinary technician appointments when approved by the supervising veterinarian, under veterinarian direction and supervision and in compliance with state law.
• Assist incoming clients with required documentation, entering pet information and history, identification collars and tags, and prompt service.
• Assist outgoing clients with instructions, information, invoices, prescription items as directed by the veterinarian, retail products, and future appointment scheduling.
• Maintain accurate financial balances and follow opening and closing procedures.
• Support veterinarians as an extra set of eyes, ears, and hands; communicate with associates to maintain patient flow and maximize veterinarian productivity.
• Obtain relevant client information and history and maintain complete medical charts.
• Protect pets, clients, and associates by using safe restraint techniques, following protocols, and maintaining clean, sterile, and organized treatment areas, exam rooms, and labs.
• Assist with surgery as applicable.
• Train and mentor new paraprofessional associates.
• Quality-check medical records, discharge medications, regulatory documentation, hospital cleanliness, and timeliness of doctors seeing exam-room patients.
• Use credentialed veterinary technician skills within the limits of state practice acts.
• Perform administrative functions as needed.
• Assist the Practice Manager in developing an efficient, productive hospital team that delivers high-quality care and service and follows Banfield protocols and applicable laws.
• Support the Practice Manager with hospital labor management and may assist in selecting, training, and supervising paraprofessional associates day to day.
• Help create an environment in which the team can provide quality, efficient, and effective veterinary care.
• Communicate effectively among associates, clients, hospital leadership, and Central Team Support.
• Ensure hospital associates follow Banfield dress and grooming guidelines.
• Prepare the team for scheduled cases, support case transfers and external referrals for continuity of care, and triage the treatment board.
• Help identify operational bottlenecks and develop solutions that support doctors’ delivery of preventive care and client service.
• Confer with field leadership and assist with client resolution decisions, invoice adjustments, and client experience exceptions.
• Address broken equipment issues and assist with inventory management.

Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) and Roth retirement plans with a company match.
• Paid time off and holidays.
• Mental health and wellbeing resources, including free coaching and counseling sessions.
• Company-paid associate life insurance and optional supplemental life insurance.
• Company-paid short- and long-term disability.
• Flexible Spending Accounts for healthcare and dependent care.
• Health Savings Account.
• Paid parental leave for birth and adoption.
• Continuing education allowance for eligible positions.
• Back-up child and elder care and family support resources.
• Fertility and family-building support.
• Digital exercise therapy program.
• Voluntary protection benefits for hospital stays, critical illness, and accidents.
• Legal plan.
• Identity protection.
• Commuter benefits.
• Three free Optimum Wellness Plans for pets.
• Discounts on products and services.
• Performance Development Plans to help associates define and achieve career goals.
• Practice-paid continuing education opportunities and opportunities to attend partner conferences.
• Free NAVTA membership, practice-paid VetFolio subscription, and a 50% discount for VetGirl.
• Opportunities to contribute skills to local communities and grow into field- and practice-level leadership roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed