Lead Licensed Veterinary Technician (LVT)

Banfield Pet Hospital • Virginia Beach, VA

7d • Onsite

About The Position

Banfield is hiring a Lead Licensed Veterinary Technician to support its Hilltop location in Virginia Beach, Virginia. The role works alongside veterinary care professionals to provide preventive care and quality service to pets and clients, while supporting the development and productivity of the hospital team. The posted pay range is $24.13–$34.85 per hour; the specific rate depends on factors such as experience, skills, education, and location.

The Lead Licensed Veterinary Technician uses veterinary technical skills within applicable state practice acts, supports veterinary appointments and procedures under veterinarian direction and supervision, and helps ensure safe, organized clinical operations. The position also trains and mentors paraprofessional associates and assists the Practice Manager with team development, labor management, hospital operations, and client experience.

Requirements

• Veterinary Technician Certification or Licensure (CVT, RVT, LVT, or LVMT).

Nice To Haves

• Associate’s or Bachelor’s degree from an AVMA-accredited veterinary technology program.

Responsibilities

• Promote hospital services, Optimum Wellness Plans, preventive care, and pet health needs to attract new clients.
• Manage the flow of clients and pets to support quality care and veterinary team productivity.
• Provide professional service, welcome clients and pets, educate clients about pet health, perform or prepare procedures that do not require veterinarian assistance, prepare for other procedures, and monitor hospitalized or surgical pets.
• Perform veterinary technician appointments only with supervising veterinarian approval, under veterinarian direction and supervision, and in compliance with state law.
• Complete client intake documentation, enter pet information and history into the computer, identify pets with appropriate collars and tags, and support prompt service.
• Provide outgoing clients with instructions, information, and invoices; dispense prescriptions as directed by the veterinarian; sell retail products; and schedule future appointments.
• Maintain accurate financial balances and follow opening and closing procedures.
• Support veterinarians by communicating with associates and helping maintain patient flow and veterinary productivity.
• Obtain relevant client and patient history and maintain complete medical charts.
• Promote the safety of pets, clients, and associates through safe restraint, standard protocols, and clean, sterile, organized treatment areas, exam rooms, and labs.
• Assist with surgery as applicable.
• Train and mentor new paraprofessional associates.
• Quality-check medical records, take-home medications, regulatory documentation, hospital cleanliness, and the timeliness of doctors seeing exam-room patients.
• Perform necessary administrative functions.
• Assist the Practice Manager in developing a productive hospital team that follows Banfield protocols and applicable laws and meets practice priorities.
• Support hospital labor management and may assist with selection, training, and day-to-day supervision of the paraprofessional team.
• Help create an environment where the team can deliver quality, efficient, and effective veterinary care.
• Communicate effectively among associates, clients, hospital leadership, and Central Team Support.
• Ensure hospital associates follow Banfield dress and grooming guidelines.
• Prepare the team for scheduled cases, support case transfers from the prior day or external referrals, and triage the treatment board.
• Help identify operational bottlenecks and formulate solutions that support medical operations, preventive care, and client service.
• Confer with field leadership and assist with client-resolution decisions, invoice adjustments, and client-experience exceptions.
• Address broken equipment issues and assist with inventory management.

Benefits

• Medical, dental, and vision insurance.
• 401(k) and Roth retirement plans with a company match.
• Student debt relief program for full-time DVMs.
• Paid time off and holidays.
• Mental health and wellbeing resources, including free coaching and counseling sessions.
• Company-paid associate life insurance and optional supplemental life insurance.
• Company-paid short- and long-term disability.
• Flexible Spending Accounts (FSA).
• Health Savings Account (HSA).
• Paid parental leave for birth and adoption.
• Continuing education allowance for eligible positions.
• Back-up child and elder care and family support resources.
• Fertility and family-building support.
• Digital exercise therapy.
• Voluntary protection benefits for hospital stays, critical illness, and accidents.
• Legal plan.
• Identity protection.
• Commuter benefits.
• Three free Optimum Wellness Plans for pets.
• Exclusive discounts on products and services.
• Performance Development Plans to help associates define and achieve career goals.
• Practice-paid continuing education opportunities and opportunities to attend partner conferences.
• Free NAVTA membership, practice-paid VetFolio subscription, and a 50% discount for VetGirl.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed