Lead, Learning & Development

OMERS•Toronto, ON

1d•CA$86,000 - CA$130,000•Hybrid

About The Position

Choose a workplace that empowers your impact. Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best. We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do. Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work. Don’t just work anywhere — come build tomorrow together with us. Reporting to the Manager, Learning & Development, we are seeking a highly skilled Lead, Learning & Development to drive the design and delivery of impactful learning experiences across our organization. In this role, you will serve as a subject matter expert in learning design strategy, collaborate cross-functionally with stakeholders, and lead complex, high-visibility projects that support employee development and organizational priorities. You'll design and implement blended learning programs, develop learning materials, track the effectiveness of our training, and support our learning systems. As a member of the Learning and Development team, you will be responsible to:

Requirements

3+ years’ experience in a Learning or related HR role, with solid experience designing and developing adult learning programs, preferably in a corporate or financial services environment.
Deep knowledge of adult learning theory, performance-based design, and modern workplace learning trends.
Strong command of instructional design tools (e.g., Articulate Storyline, Rise, Adobe Creative Suite, Vyond) and productivity tools (e.g., Scribe, VEED, Mentimeter)
Knowledge and experience working with Learning Management Systems; preferably Workday Learning and Sana
Adaptable, with a continuous improvement mindset and ability to work in a new and changing environment and learn quickly
Ability to multi-task and prioritize multiple initiatives and deadlines while meeting service level agreements
Ability to independently plan, organize, prioritize and execute multiple activities to efficiently meet business objectives
Excellent organizational and time management skills with high attention to detail and proven ability to prioritize competing demands and priorities
Strong communications skills (listening, verbal, written, presentation preparation and delivery), including engaging with senior stakeholders
Fully proficient in Microsoft Office products including Word, PowerPoint, MS Teams and SharePoint

Responsibilities

Design and develop high-impact learning solutions, including eLearning modules, instructor-led training (ILT), virtual instructor-led training (vILT), microlearning, job aids, and performance support tools.
Design, develop and consult on engaging blended learning experiences, utilizing a range of formats such as videos, e-learning modules, articles, and job aids to enhance the learning journey.
Create mock-ups, scripts, or storyboards for various learning materials, including videos, e-learning modules, articles, job aids, and learning environments, to ensure a cohesive and effective learning experience.
Apply established instructional design frameworks (e.g., ADDIE, SAM) to ensure solutions are grounded in adult learning principles and drive measurable outcomes.
Manage Learning & Development projects from concept through delivery, including scope definition, timelines, quality control, and stakeholder engagement
Lead the intake process for training projects, ensuring a thorough understanding of requirements and aligning resources and timelines to meet project goals.
Support the implementation, administration and maintenance of L&D activities through Workday learning management system (LMS), including course and campaign logistics and distribution, contributing to efficient processes and enhanced user experience.
Champion best practices in learning experience design, accessibility, user engagement, and learner-centered methodologies.
Maintain design consistency across learning products by creating and reinforcing media assets, templates, standards, and review processes.
Identify opportunities for innovation in learning design and technology, pilot new tools and approaches as appropriate.
Deliver work through effective partnership with our HR Business Partners and other Centers of Excellence (COEs) in HR to ensure alignment and maximize impact.
Track and report on training activities, using data to assess program effectiveness, impact and inform continuous improvement efforts, guiding overall strategic planning and decision-making.
Collaborate with L&D technology partners to integrate AI-enabled solutions into the learning tech ecosystem (e.g., using AI to support search, recommendations, or content tagging).
Lead internal knowledge sharing and upskilling initiatives related to emerging AI trends in instructional design and learning delivery.