Lead, Lab Operations

LabCentral•Boston, MA

4h•$57,000 - $74,000•Onsite

About The Position

LabCentral is seeking a Lab Operations Lead for the Blavatnik Harvard Life Lab. This role will support our dynamic wet lab facility where cutting edge biotechnologies are developed. You’ll be a strong fit for this role if you have an educational background or training in Biology, Biotechnology, or Bioengineering and hands-on experience in a laboratory setting.

Requirements

A degree in a scientific field and 2+ years of experience in a relevant work environment or 5+ years overall lab experience in a relevant work environment (e.g., biomanufacturing, process development or R&D lab, working with mammalian cell culture, etc.)
Ability to build strong, collaborative relationships with across LabCentral, Harvard and residents, navigating the expectations and interests of all parties
Familiarity with Microsoft Office software and ability to manage a database of information
Personable and articulate with strong written and verbal communication skills
Self-starter with excellent work ethic and optimistic attitude
Detail oriented with astute attention to quality control and getting things right
Desire to be part of a team-focused environment and derive pleasure and satisfaction in helping others
Strong time management, organization, multi-tasking, and decision-making skills
Ability to apply critical thinking to technical problems as well as customer service situations to turn issues and feedback into action and resolution

Nice To Haves

Educational background or training in Biology, Biotechnology, or Bioengineering and hands-on experience in a laboratory setting.

Responsibilities

Display a high-level of customer service to ensure the resident scientists have a positive and productive experience while at LabCentral
Implement and execute preventative maintenance programs for shared lab equipment
Advise and instruct resident scientists on equipment usage and facilitate training sessions with vendors
Troubleshoot technical issues in the lab in collaboration with the lab team, resident scientists, and vendors
Develop standard operating procedures for shared equipment and laboratory policies
Oversee monitoring systems and respond to lab-related issues outside of normal business hours as part of the on-call rotation
Maintain positive working relationships with vendors and partners
Prepare laboratory spaces for new companies and assist with company onboarding
Champion LabCentral’s safety culture and ensure regulatory compliance by upholding biosafety and chemical hygiene programs in day-to-day operations
Resolve unique issues revolving around a new site and shared work environment while contributing to the development of a collaborative and creative atmosphere
Think critically to resolve unique issues revolving around a shared work environment and help maintain an environment of collaboration and creativity in partnership with the Senior Manager
Support the Senior Manager in collaboration with the Harvard leadership to share best practices for facility management, programming opportunities, and marketing and engagement

Benefits

Fully Covered Medical and Dental Premiums: We have you and your dependents covered, including deductible costs.
Long and Short-Term Disability & Life Insurance: Life can be unexpected; we’ve got your back.
Flexible Vacation: Enjoy the flexibility to take the time you need.
Three Months Fully Paid Parental Leave: We’ll help support you during life's important moments.
401K Match Up to 6% with Immediate Vestment: Know your future is secure with our 401K match.
Transportation Reimbursements: We'll cover commuting costs for a parking pass, MBTA, or bike maintenance so you can get to work hassle-free.
Health & Wellness: Relax and enjoy reimbursements for fitness, yoga, massage therapy, and other holistic health practices.
Technology Stipend: To ensure you stay connected, we offer a monthly cell phone stipend as well as yearly reimbursements for cell phone repairs.
Professional Growth: We offer a stipend for continuing education and training to invest in your career growth, and we help ease the burden of student loans by providing reimbursement.
Fantastic Work Environment: Be inspired by colleagues and residents, and work in vibrant spaces that are stocked with a variety of snacks. Plus, we offer in-house programming on thought-provoking and diverse topics!