Lead Lab Administrative Assistant
About The Position
Join a Team That’s Making a Difference in Dermatology At QualDerm Partners, we’re committed to delivering extraordinary clinical care and an exceptional patient experience at every step of the journey. Our Illinois-based team of board-certified specialists provides comprehensive medical dermatology care, including skin cancer surveillance and treatment. Just as important as the care we provide is the culture we create. Our collaborative, family-like environment empowers team members to do their best work while ensuring every patient feels welcomed, respected, and cared for—from the first phone call through every visit. About the Role We are seeking an organized, detail-oriented Lead Lab Administrative Assistant to provide day-to-day oversight and administrative support for our pathology laboratory. In this important role, you will help coordinate specimen intake, quality assurance, documentation, communication, and workflow while supporting an excellent experience for patients, physicians, and laboratory clients. You will also serve as a trusted resource for Lab Administrative Assistants, helping answer questions, provide training, and make patient-focused decisions when the Lab Manager is unavailable.
Requirements
- High school diploma or equivalent.
- Minimum of one to three years of experience in a lab setting preferred.
Nice To Haves
- Dermatology practice or office experience a plus.
Responsibilities
- Serve as a subject matter expert and provide guidance and training to Lab Administrative Assistants.
- Make timely, patient-centered decisions regarding specimens when the Lab Manager is unavailable.
- Receive, process, and accurately document incoming specimens.
- Enter patient and specimen information into the electronic medical record.
- Log incoming slides and prepare them for physician review.
- Accession pathology reports and retrieve charts for physician review.
- Assemble cases and ensure slides are matched with the correct patient requisition information.
- Prioritize STAT cases and ensure they reach the pathologist as quickly as possible.
- Review slides and documentation for completeness and accuracy.
- File and store slides, blocks, laboratory records, and related materials appropriately and in accordance with applicable laws.
- Coordinate outside materials needed for review.
- Support laboratory quality control and quality assurance processes.
- Maintain accurate paper and electronic records in accordance with CLIA and CAP guidelines.
- Help maintain current laboratory policies and procedures.
- Monitor inventory, order laboratory supplies and equipment, and ensure supplies are stored properly.
- Follow all safety regulations and precautions outlined in the Laboratory Safety Manual.
- Maintain a clean, safe, and orderly laboratory environment.
- Assist with distribution, filing, special projects, and other tasks assigned by the Lab Manager.
- Maintain compliance with the company’s Compliance Program, Code of Conduct, and Mission and Values.
- Treat patients, physicians, colleagues, and visitors with dignity and respect.
- Perform additional duties as needed to support successful laboratory and company operations.
Benefits
- Competitive Pay
- Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans
- Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
- Paid Time Off (PTO) – Accrue PTO from day one
- 6 paid holidays
- 2 floating holidays
- Company-Paid Life Insurance
- Disability Protection – Short-term and long-term disability coverage
- Additional Wellness Plans – Accident, critical illness, and identity theft protection plans
- Employee Assistance Program (EAP)
- Exclusive Employee Discounts
- Referral Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
