Lead IT Tech

New Covenant Academy • Springfield, KS

10d • Onsite

About The Position

New Covenant Academy (NCA), a Christian school serving Jr. Kindergarten through grade 12, seeks an onsite Lead IT Technician to support daily operations and the district’s technology and network infrastructure. The role serves two Springfield, Missouri campuses: Warrior Campus and Liberty Campus. Candidates must support NCA’s mission of academic excellence, biblical truth, and Christ-like character and meet its faith-based requirements.

This is a full-time, 12-month, non-exempt position. The technician maintains and manages district networks, servers, services, and systems; installs and supports technology equipment and software; provides help desk support; and helps coordinate the IT support team. The role also contributes to technology purchasing and budget recommendations, supports audiovisual setups for school events, and coordinates with vendors. The position reports to the Director of Operations and has supervisory responsibilities.

The usual schedule is Monday through Friday during general school hours. Work outside those hours—including mornings, evenings, weekends, or holidays—may be needed to maintain mission-critical technology operations and complete projects. The position is onsite at NCA’s two campuses. Placement is expected by December 1, 2026.

Requirements

• Personal relationship with Jesus Christ.
• Agree with and meet NCA’s personal lifestyle policy.
• High school graduate or equivalent.
• At least five years of information technology experience, including knowledge of network design, networking equipment, server maintenance, computer hardware, software, and support.
• Knowledge of networking concepts, devices, and security.
• Knowledge of responding to network cyberattacks and ransomware attacks.
• Knowledge of Windows Server 2012 and Active Directory.
• Knowledge of Microsoft Office, Google Apps for Education, and Chrome OS.
• Knowledge of computer hardware and peripherals.
• Knowledge of common multimedia software applications and tools.
• High initiative; able to work independently and as part of a team.
• Ability to communicate verbally and in writing, work with people, solve problems independently, and prioritize tasks.
• Ability to meet the position’s physical demands, including prolonged computer use, lifting and transporting moderately heavy objects, using hands and fingers to install components and work with wiring and power tools, and climbing a ladder.

Nice To Haves

• An associate’s or bachelor’s degree.
• Technology-related certifications such as CompTIA A+, Network+, MCSA, or MCSE.

Responsibilities

• Maintain and manage the district network infrastructure.
• Manage the IT support team’s day-to-day schedules and duties.
• Maintain and manage district servers, services, and systems, including LAN/WiFi, backup, imaging, disaster recovery systems, Active Directory, and content filtering.
• Install, configure, and upgrade computer hardware, software, and peripherals.
• Maintain repair and maintenance records for technology equipment.
• Assist with equipment inventory and software licensing.
• Assist with audiovisual setups for school events and functions, such as chapels and concerts.
• Provide help desk assistance and manage support tickets through the school’s work ticket system.
• Recommend technology budget items, including upgrades and repair and replacement cycles.
• Research and make technical recommendations regarding network design and hardware and software purchases.
• Work cooperatively with vendors providing outsourced services and act as a district liaison.
• Perform other duties as assigned.

Benefits

• 50% tuition remission for the employee’s qualifying children attending NCA; fees remain the employee’s responsibility.
• NCA pays a majority of the employee’s medical insurance premium; additional cafeteria-plan insurance options are available at the employee’s expense.
• Two weeks of vacation, earned according to the stated fiscal-year and service rules.
• Paid national holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED