Lead, IT Program Manager - Finance Systems

Office Depot • Boca Raton, FL

3h • $120,000 - $145,000

About The Position

The Lead IT Program Manager serves as lead program manager for enterprise-wide IT initiatives, connecting IT delivery with business objectives and the customer journey. The role coordinates across departments and teams, including Supply Chain, HR, Finance, B2B, and Omnichannel/Direct, and requires independent prioritization, blocker resolution, and program delivery with minimal regular direction.

The position drives medium-to-large IT programs and establishes program structures and cadences that support collaboration, communication, and clear reporting across workstreams. It partners with product managers, IT teams, business stakeholders, PMO, and business leadership to coordinate requirements, dependencies, risks, priorities, and delivery frameworks. The role operates in agile application development environments while evaluating complex situations and coordinating work across projects, teams, locations, and time zones.

The ODP Group describes itself as a provider of products, services, and technology solutions through a B2B distribution platform and omnichannel presence, including supply chain and distribution operations, dedicated sales professionals, online presence, and retail stores. Coworkers are expected to support the company's operational safety culture by working safely and addressing potential hazards or concerns. The company offers competitive salaries, a benefits package including a 401(k), opportunities to move and grow, and possible participation in an incentive program, subject to its terms and conditions.

Requirements

• At least 6 years of program or project management experience.
• At least 3 years of experience managing medium-to-large IT application development or infrastructure programs, preferably for a major corporation or large enterprise.
• Experience applying program/project management disciplines, including scope, schedule, cost, quality, risk, stakeholder, communications, and vendor management/procurement.
• Experience leading IT initiatives using Agile, waterfall, and hybrid methodologies.
• Experience partnering cross-functionally with product managers, IT teams, and business stakeholders across multiple departments and time zones.
• Demonstrated ability to operate proactively and independently, identify priorities, and drive programs forward with minimal oversight.
• Strong problem-solving, decision-making, and issue-resolution skills.
• People management skills and ability to motivate teams and drive delivery against deadlines.
• PMP or equivalent program/project management certification, such as PgMP or PRINCE2, required.
• Proficiency in Microsoft O365 suite of tools, Smartsheet, SharePoint, Jira, Confluence, and Power BI.
• Experience with software applications and tools related to project management, process automation, and system integrations.
• Team-oriented mindset focused on delivering an exceptional customer experience.
• Excellent communication and presentation abilities across leadership levels, including executive audiences.
• Strong cross-functional coordination skills across departments, teams, and time zones.
• Organized, process-oriented, effective problem solver with a holistic mindset.
• Excellent written and verbal English communication skills.
• Bachelor's degree or equivalent experience in Project Management, Business Management, IT, or a related field.

Nice To Haves

• CSM certification is a plus.
• Experience managing programs for a major corporation or large enterprise is preferred.

Responsibilities

• Drive medium-to-large IT programs and maintain project schedules, timelines, documentation, RAID tracking, and communications.
• Establish program structures and cadences that foster collaboration and communication and simplify reporting across multiple IT workstreams.
• Communicate program goals, objectives, timelines, benefits, and scope across organizational levels, including senior leadership.
• Partner with product managers, IT teams, and business stakeholders across Supply Chain, HR, Finance, B2B, and Omnichannel on requirements, interdependencies, program views, and risk assessments.
• Facilitate collaboration between Directors/Product Managers, IT teams, and business stakeholders, serving as a connective point across departments and functions.
• Track intra- and inter-program dependencies and work with teams to mitigate risks and issues.
• Independently identify blockers, drive resolution, and move programs forward using a solution-oriented approach.
• Partner with PMO and business leadership to identify opportunities, prioritize work, and build and refine program delivery frameworks.
• Operate within an agile application development environment to support on-schedule and within-budget delivery.
• Evaluate complex situations, gather relevant data, and identify viable solutions that support successful program outcomes.
• Build strong working relationships across the organization and relate effectively to people at all levels.
• Coordinate tasks across multiple projects and business teams in different locations and time zones.
• Adapt communication style to global cultures and understand how enterprise IT program interdependencies allow one initiative to affect another.
• Support the company's operational safety culture by working safely and addressing potential hazards or concerns.

Benefits

• 401(k)
• Competitive salaries
• Opportunities to move and grow within the organization
• Possible participation in an incentive program, subject to the Incentive Plan terms and conditions

What This Job Offers

• Job Type: Full-time
• Career Level: Senior