Lead, IT Program Manager - Finance Systems

Office Depot•Boca Raton, TX

About The Position

The Lead IT Program Manager serves as the lead program manager for enterprise-wide IT initiatives, connecting IT delivery with business objectives and the customer journey. The role coordinates work across departments and teams, including Supply Chain, HR, Finance, B2B, and Omnichannel/Direct, and is expected to identify priorities, resolve blockers, and advance programs independently with minimal direction. The position drives medium to large IT programs by establishing program structures and operating cadences, maintaining schedules and documentation, tracking risks, actions, issues, and decisions (RAID), and communicating program goals, scope, benefits, and timelines. It partners with product managers, IT teams, business stakeholders, PMO, and business leadership to coordinate requirements and dependencies, assess risks, prioritize work, and improve delivery frameworks. The role operates in an agile application development environment and supports delivery on schedule and within budget. It requires coordinating multiple projects and business teams across locations and time zones, understanding enterprise program interdependencies, adapting communication across global cultures, and building effective relationships with stakeholders at all organizational levels.

Requirements

Bachelor's degree or equivalent experience in Project Management, Business Management, IT, or a related field.
At least 6 years of program/project management experience, including at least 3 years managing medium to large IT application development or infrastructure programs.
Experience applying program/project management disciplines, including scope, schedule, cost, quality, risk, stakeholder, communications, and vendor management/procurement.
Experience leading IT initiatives using Agile, waterfall, and hybrid methodologies.
Experience partnering cross-functionally with product managers, IT teams, and business stakeholders across multiple departments and time zones.
Demonstrated ability to operate proactively and independently, identify priorities, and drive programs forward with minimal oversight.
Strong problem-solving, decision-making, and issue-resolution skills.
People management skills and the ability to motivate teams and drive delivery against deadlines.
PMP or an equivalent program/project management certification, such as PgMP or PRINCE2, is required.
Proficiency with Microsoft O365 tools, Smartsheet, SharePoint, Jira, Confluence, and Power BI.
Experience with software applications and tools related to project management, process automation, and system integrations.
Excellent English written and verbal communication skills, including presentation abilities across leadership levels and executive audiences.
Strong cross-functional coordination, organizational, process-oriented, and holistic problem-solving skills.
Ability to understand global cultures and adapt communication style accordingly.
Ability to operate with ambiguity and minimal direction, take ownership across departments, and represent the organization as a subject matter expert with strategic partners.

Nice To Haves

CSM certification is a plus.
Experience managing programs for a major corporation or large enterprise.

Responsibilities

Drive medium to large IT programs and maintain project schedules, timelines, documentation, RAID tracking, and communications.
Establish program structures and cadences that support collaboration, communication, and simplified reporting across IT workstreams.
Communicate program goals, objectives, timelines, benefits, and scope across the organization, including to senior leadership.
Partner with product managers, IT teams, and business stakeholders across Supply Chain, HR, Finance, B2B, and Omnichannel on requirements, interdependencies, program views, and risk assessments.
Facilitate collaboration among Directors, Product Managers, IT teams, and business stakeholders, serving as a connective point across departments and functions.
Track inter- and intra-program dependencies and work with teams to mitigate risks and issues.
Independently identify blockers, drive resolution, and move programs forward.
Partner with PMO and business leadership to identify opportunities, prioritize work, and build and refine program delivery frameworks.
Operate within an agile application development environment to support delivery on schedule and within budget.
Evaluate complex situations, gather relevant data, and identify viable solutions that support successful program outcomes.
Coordinate tasks across multiple projects and business teams in various locations and time zones.
Build strong working relationships and adapt communication style to different organizational levels and global cultures.
Support enterprise change initiatives and shifting team needs.