Lead IT Business Analyst

Marsh McLennan • Urbandale, IA

24d • Hybrid

About The Position

We are seeking a talented individual to join our Marsh Tech team as a Lead IT Business Analyst. This role will be based in Urbandale, IA. This is a hybrid role that has a requirement of working at least three days a week in the office. This role will collaborate with technical and business teams to lead the analysis, definition and delivery of API and web service integrations, ensuring seamless, scalable solutions. The ideal candidate will serve as a bridge between stakeholders and development teams while following Agile best practices. Lead IT Business Analyst We will count on you to: Lead requirements gathering and analysis for web service and API integration projects, ensuring alignment with business goals. Own and prioritize the product backlog; write detailed user stories and acceptance criteria. Develop and maintain comprehensive documentation for integrations, APIs, and business processes. Drive continuous improvement in Agile delivery and integration quality. Support the business in conducting and facilitating final acceptance tests for solutions with the user community, including development of UAT test scenarios and test scripts. Mentor and coach junior business analysts on best practices in requirements elicitation, Agile processes, and integration concepts. Help incorporate the use of AI for improved efficiencies for delivering tech solutions to meet business goals

Requirements

• 5+ years’ experience in IT or related industry
• Proficiency with API testing and documentation tools such as Postman, Swagger/OpenAPI, and API Gateway.
• Strong knowledge of web service technologies: REST, SOAP, JSON, XML.
• Demonstrated experience serving as a product owner proxy or lead business analyst in Agile teams.
• Understanding of API lifecycle management and microservices architecture.
• Strong communication skills with the ability to engage and work with team members, clients, and stakeholders to achieve the desired business outcome
• Ability to drive iterative delivery and adapt to changing priorities.

Nice To Haves

• AI and Machine Learning integration: proficiency in identifying opportunities and integrating AI/ML technologies into business processes.
• Industry experience in insurance, or technology sectors
• Prior web development experience

Responsibilities

• Lead requirements gathering and analysis for web service and API integration projects, ensuring alignment with business goals.
• Own and prioritize the product backlog; write detailed user stories and acceptance criteria.
• Develop and maintain comprehensive documentation for integrations, APIs, and business processes.
• Drive continuous improvement in Agile delivery and integration quality.
• Support the business in conducting and facilitating final acceptance tests for solutions with the user community, including development of UAT test scenarios and test scripts.
• Mentor and coach junior business analysts on best practices in requirements elicitation, Agile processes, and integration concepts.
• Help incorporate the use of AI for improved efficiencies for delivering tech solutions to meet business goals

Benefits

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed