Lead Interface Engineer

University of Texas at Austin•Austin, TX

About The Position

The Lead Interface Engineer serves as the senior technical and operational lead for enterprise healthcare interoperability and as a key execution partner to the Director, Biomedical Systems & Enterprise Interoperability. The role translates Enterprise Decision Intelligence Architecture (EDIA) strategy and governance into actionable technical plans, standards, and solutions. It leads the design, implementation, support, and continuous improvement of integrations across Epic, clinical, operational, device, data, and third-party systems; coordinates complex technical work; mentors engineers; and drives issues to resolution. The position provides technical leadership, independent judgment, and cross-functional influence beyond individual interface development, supporting Dell Medical School and the developing medical complex. The position leads interface architecture and engineering, technical delivery across teams, and operational reliability for interoperability services. It establishes engineering practices, supports upgrades and production readiness, coordinates technical work from discovery through go-live, and provides oversight of monitoring, incident response, testing, and recovery. It also mentors engineers, supports organizational capability development, and contributes to vendor assessments, disaster recovery, data-flow analysis, and future clinical technology planning. The role requires a bachelor's degree in a relevant field, at least six years of relevant experience, at least four years developing or supporting interfaces in an Epic environment, at least four years of hands-on Epic Bridges experience, and an Epic Bridges certification, accreditation, or current equivalent credential. The position is scheduled for 40 hours weekly, is expected to continue, and may require scheduled after-hours maintenance, upgrade, go-live, or incident support as operationally needed. The listed salary begins at $107,114, depending on qualifications.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Engineering, Health Informatics, or a related field.
  • At least six years of relevant experience in healthcare interoperability, interface development, integration engineering, or related enterprise technology work.
  • At least four years of experience developing or supporting interfaces in an Epic environment.
  • At least four years of hands-on experience with Epic Bridges.
  • Demonstrated experience designing, developing, testing, implementing, and supporting complex healthcare interfaces in production environments.
  • Demonstrated experience leading technical workstreams, complex interface projects, design discussions, troubleshooting efforts, or cross-functional technical initiatives.
  • Experience coordinating across application, infrastructure, security, vendor, clinical/operational, or other technical teams.
  • Experience with production support, incident troubleshooting, interface monitoring, change/release readiness, and end-to-end testing.
  • Ability to communicate technical risks and recommendations clearly and exercise appropriate influence and constructive pushback in cross-functional discussions.
  • Strong knowledge of Epic Bridges, HL7, healthcare interface concepts, integration engines, APIs, file-based integrations, interface monitoring, and production support.
  • Ability to understand end-to-end data flow across Epic, enterprise integration platforms, clinical applications, devices, infrastructure, security boundaries, and analytics/data platforms.
  • Ability to translate enterprise architecture concepts into practical technical implementation.
  • Ability to anticipate downstream operational impacts and consider reliability, supportability, patient safety, security, testing, downtime, monitoring, and lifecycle needs.
  • Ability to diagnose complex integration problems, organize ambiguous information, identify root causes, and develop practical options and recommendations.
  • Ability to maintain composure and provide clear technical leadership during high-impact incidents or time-sensitive delivery situations.
  • Ability to plan and organize complex technical work, identify dependencies and risks, and drive assigned workstreams to completion.
  • Ability to communicate status, risks, decisions, and recommendations clearly to technical, operational, project, and leadership audiences.
  • Ability to balance hands-on engineering responsibilities with technical leadership and enterprise execution responsibilities.
  • Ability to build productive relationships across technical teams, vendors, and enterprise stakeholders; mentor engineers, share knowledge, and provide constructive technical feedback.
  • Epic Bridges certification, accreditation, or current equivalent Epic interface-development credential.

Nice To Haves

  • Six or more years of experience in healthcare interoperability, interface development, or healthcare IT.
  • Experience leading complex healthcare interoperability initiatives across multiple applications, platforms, or technical teams.
  • Experience with InterSystems Health Connect, Ensemble/IRIS for Health, or another enterprise healthcare integration engine.
  • Experience with FHIR, RESTful APIs, JSON, XML, SFTP/MFT, Direct messaging, or other modern interoperability methods in addition to HL7 v2.
  • Experience contributing to enterprise integration architecture, interoperability governance, platform strategy, technical standards, or target-state architecture development.
  • Experience supporting data/analytics, decision intelligence, data platform, digital health, biomedical/device integration, or enterprise API initiatives.
  • Experience with Epic upgrades, interface regression testing, Data Courier concepts/pathways, environment strategy, or cross-platform release/change processes.
  • Experience mentoring technical staff or serving as a technical lead, project lead, or architecture lead.
  • Experience or demonstrated interest in data governance, data provenance/lineage, data access management, data quality/trust, privacy, security, regulatory compliance, audit support, or related enterprise governance disciplines.
  • Experience translating technical, security, regulatory, compliance, or governance requirements into operational controls, technical standards, evidence, and measurable outcomes.
  • Additional Epic interoperability, technical, or cross-platform certification/accreditation.
  • InterSystems Health Connect / IRIS for Health certification or formal training.
  • Project Management Professional (PMP), ITIL Foundation, SAFe, or comparable credential.

Responsibilities

  • Serve as the Director’s primary technical execution partner for EDIA development and implementation, translating strategy and governance into roadmaps, standards, workstreams, and deliverables.
  • Coordinate EDIA execution across interoperability, Epic, data and analytics, digital, infrastructure, security, Biomedical Systems, Clinical Third-Party Applications, and vendors.
  • Develop and maintain integration views, dependency maps, data flows, interface inventories, technical standards, and decision records; identify gaps, technical debt, risks, constraints, and improvement opportunities.
  • Assess architectural and operational impacts, including patient safety, security, supportability, monitoring, downtime, testing, lifecycle, vendor, and resource considerations.
  • Drive EDIA initiatives from concept through implementation and measurable outcomes; provide technical assessments, estimates, recommendations, risks, dependencies, and escalation needs for governance and executive decisions.
  • Represent Enterprise Interoperability in technical working sessions and cross-functional forums, escalating strategic or governance decisions as appropriate.
  • Develop competency in data governance and trust disciplines and partner with governance functions to translate requirements into practical interoperability controls.
  • Lead design, development, implementation, and maintenance of complex Epic, HL7, API, file-based, and other healthcare interoperability solutions.
  • Translate clinical, operational, business, and technical requirements into scalable interface designs and specifications; lead peer review of designs, mappings, routing, transformations, error handling, monitoring, and deployment approaches.
  • Establish engineering standards for development, testing, documentation, configuration management, deployment, and production support.
  • Troubleshoot complex interface and data-flow issues across Epic, integration platforms, networks, third-party applications, and vendor systems; promote reusable integration patterns.
  • Provide day-to-day technical leadership for interoperability projects and integration workstreams; sequence work packages and coordinate engineering activities.
  • Lead technical discovery, design, readiness, troubleshooting, and go-live activities; coordinate across teams and vendors to resolve dependencies and delivery risks.
  • Track technical milestones, risks, issues, decisions, and dependencies; provide recommendations and constructive challenge when plans or changes pose unacceptable risk.
  • Serve as a technical escalation point and drive complex cross-domain issues to clear ownership and resolution.
  • Provide senior technical oversight for interface health, monitoring, incident response, error management, and recurring-problem analysis.
  • Assess interoperability readiness and impacts for Epic upgrades, infrastructure maintenance, integration-platform changes, and third-party releases.
  • Lead interface regression testing, technical validation, deployment readiness, rollback planning, and post-production validation.
  • Provide technical assessment and recovery recommendations during patient-safety, security, downtime, and other high-impact production events.
  • Ensure monitoring, support ownership, runbooks, escalation paths, and vendor dependencies are established before integrations transition to operations.
  • Partner with platform and system administrators and Epic Platform Operations on environment, release, change, and operational dependencies.
  • Mentor engineers and analysts in Epic Bridges, interoperability, troubleshooting, interface design, testing, documentation, and operational practices.
  • Promote cross-training, knowledge sharing, technical documentation, engineering standards, reusable templates, design-review practices, operational metrics, and continuous improvement.
  • Assist the Director with technical capability planning, skill-gap identification, interview participation, onboarding, and development of a scalable EDIA operating model.
  • Participate in vendor evaluations, demonstrations, technical due diligence, and architecture assessments.
  • Support disaster recovery, business continuity, and downtime testing for interoperability services and connected systems.
  • Perform targeted data-flow analysis and recommend improvements to data quality, routing, observability, and integration processes.
  • Provide backup technical leadership for critical interoperability initiatives or operational events as assigned.
  • Participate in enterprise planning for future clinical technology, medical-complex development, Biomedical Systems, and connected-device interoperability when integration expertise is required.
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