Lead Insurance Producer - Phoenix AZ 85040 (58321)

A-Max Auto Insurance Master•Phoenix, AZ

3d•Onsite

About The Position

Start Your Career at A-MAX Insurance! At A-MAX Insurance, we are growing fast, and we want YOU to be part of our success! For over 20 years, we have been helping our employees grow and reach their goals, and we are looking for motivated people ready to start their journey with us. About A-MAX Insurance: A-MAX Insurance is an industry leader that specializes in providing low cost insurance to thousands of residents and businesses. At A-MAX, we are dedicated to exceeding expectations by continuing to set forth our commitment of providing excellent service, affordable rates, and convenient locations. We believe that buying insurance should be quick, easy, and hassle-free; which is why we have made it our mission to simplify insurance by providing easy-to-understand, customized policies that best fit the needs and budgets of our customers. A-MAX actively fosters the growth of our employees and company to maximize our positive impact on the community. Our motivation is to provide sustainable career opportunities for our employees and reward them for their dedication and commitment. A-MAX has aided in the economic growth of local communities by more than tripling our workforce and adding more jobs in low-to-middle-income neighborhoods. Why Join Us? Why A-MAX Insurance? We invest in YOU – From day one, we provide intensive training to help you succeed in insurance sales. We cover the cost of your licensing and offer ongoing support to help you grow in your career. We are offering more than just a job, this is an opportunity to build your future with a supportive and dynamic team. Apply now and see how far you can go! The ideal candidate for this position will possess a strong sales mentality, desire to succeed, and good organizational/interpersonal skills with a strong customer focus. This is an IN-OFFICE position.

Requirements

High school diploma or GED required
1 year of customer service, sales, or call center experience preferred
Basic knowledge of the insurance industry is a plus
Active Personal Lines or Property & Casualty insurance license required (or in process of obtaining)
Valid driver's license preferred
Maintain reliable transportation
Strong communication and interpersonal skills
Basic computer proficiency (data entry, systems navigation, email)
Self-motivated with the ability to work independently with minimal supervision
Strong organizational skills and attention to detail
Ability to work effectively in a team environment
Bilingual (English/Spanish) is a plus

Responsibilities

Assist new and existing customers with insurance products and service needs, which may include multiple product lines.
Greet all customers in a friendly, professional, and service-oriented manner.
Provide exceptional customer service via phone and in-person interactions.
Answer customer questions and assist with policy-related inquiries, coverage details, and service requests.
Follow and adhere to underwriting guidelines and carrier requirements.
Perform outbound calls to follow up on existing business, renewals, and sales opportunities.
Identify and act on sales opportunities to generate new business and support retention goals.
Accurately document and verify all customer transactions in company systems.
Market company products and services to support growth of the retail location.
Support administrative functions related to daily office operations.
Maintain a clean, organized, and professional office presentation at all times.
Ensure claims and service inquiries are routed to the appropriate carrier or department for resolution.