Lead Installer - Billings, MT

Big Horn Heating & Cooling•Billings, MT

2d•Onsite

About The Position

The Lead Installer is responsible for overseeing and performing the installation of residential and commercial HVAC, plumbing, or mechanical systems. This role leads installation teams, ensures quality workmanship, adherence to safety protocols, and timely completion of projects. The Lead Installer serves as a mentor to apprentices and junior installers while maintaining excellent customer service standards.

Requirements

High school diploma or GED required
5+ years of installation experience in HVAC, plumbing, or mechanical systems
Valid driver’s license with acceptable driving record
Strong technical knowledge of HVAC, plumbing, or mechanical system installations
Ability to read and interpret blueprints, schematics, and technical manuals
Excellent leadership and team management skills
Strong troubleshooting, problem-solving, and decision-making abilities
Proficiency with hand tools, power tools, and diagnostic equipment
Exceptional customer service and communication skills
Ability to work independently and manage multiple projects simultaneously
Knowledge of safety standards, building codes, and compliance requirements
Ability to lift up to 75 pounds or more
Ability to stand, walk, kneel, crouch, and climb ladders or scaffolding
Ability to work in confined spaces and at heights
Ability to work in varying indoor and outdoor condition.

Nice To Haves

Prior experience in a lead or supervisory role preferred
Technical or trade school training strongly preferred
EPA Section 608 Certification preferred (if HVAC)
Additional certifications (e.g., NATE, manufacturer-specific, hydronics) preferred

Responsibilities

Lead and perform installation of HVAC, plumbing, or mechanical systems according to company standards, blueprints, and manufacturer specifications
Supervise and train installation team members, including apprentices and junior installers
Schedule and prioritize installation tasks to meet project deadlines
Ensure all installations comply with safety, building, and code requirements
Inspect work to maintain quality and identify potential issues before project completion
Collaborate with project managers, service technicians, and customers to ensure project success
Maintain accurate documentation of installations, materials used, and service reports
Operate, maintain, and inspect company tools, vehicles, and equipment
Provide technical guidance and mentorship to team members
Troubleshoot and resolve installation challenges on-site
Communicate professionally with customers, providing explanations and guidance on system operation
Follow all company policies, OSHA regulations, and manufacturer installation guidelines
Participate in safety meetings, training, and continuous improvement initiatives
Perform other related duties as assigned