Lead Installer Residential HVAC

Premier HVAC Services•Greencastle, PA

2d•Onsite

About The Position

Premier HVAC Services LLC is hiring a Lead Installer to oversee residential heating and cooling installations while delivering a 5-star customer experience. This role involves managing the full installation process, leading an Installation Assistant, ensuring jobs are completed efficiently and correctly, and serving as the primary point of contact for the homeowner. This is a leadership role focused on technical strength, leadership, and growth within the company.

Requirements

EPA Type II or Universal Certification
NATE Installation Certification (Heat Pump or Gas Heating preferred)
Valid driver’s license
Ability to pass a background check
Strong understanding of residential HVAC systems and ductwork
2+ years residential HVAC installation experience
Proven ability to complete installations with minimal callbacks
Strong leadership mindset
Clear communicator with customers and team members
Organized, detail-oriented, and efficient
Committed to safety and job site cleanliness

Nice To Haves

Experience leading or mentoring other installers preferred

Responsibilities

Install furnaces, heat pumps, air conditioners, zoning systems, ductwork, and related components
Ensure every installation meets local code and company standards
Perform system startup, testing, and customer walkthrough
Complete all paperwork accurately and on time
Lead and train an Installation Assistant
Delegate tasks and maintain job site efficiency
Ensure KPIs are met (crew efficiency, low callback ratio, low warranty cost)
Maintain organized trucks, tools, and materials
Serve as the primary point of contact during installation
Deliver a clean, professional, “cleaner-than-we-found-it” job site
Educate homeowners on system operation
Use our Golden Ticket service recovery policy when appropriate to ensure customer satisfaction