Lead Infrastructure Engineer - Wireless Engineer

JPMorgan Chase & Co.•Columbus, OH
•$147,250 - $190,000

About The Position

As a Senior Lead Infrastructure Engineer on JPMorganChase’s Infrastructure Platforms team, you will bring deep and broad knowledge of software, applications, and technical processes across multiple technical disciplines, with a specialization in wireless infrastructure engineering. You will drive programs and initiatives involving multiple technologies and applications, provide technical leadership, and help shape infrastructure processes and technology. The role emphasizes complex problem-solving, architecture and implementation, modernization, risk and security compliance, operational rigor, and responsible use of enterprise-authorized AI capabilities.

Requirements

  • Senior full-stack network engineering expertise and program technical leadership across wireless and WAN, including routing and switching, segmentation, QoS, DNS, DHCP, and IPAM.
  • Ability to lead architecture and design, guide implementation, and own outcomes end-to-end for major initiatives.
  • Strong customer presence and stakeholder management; able to communicate complex technical topics as clear options, impacts, and recommendations in high-visibility situations.
  • Ability to mentor, coach, and collaborate across teams, improve operational discipline, and align security, infrastructure, and vendor teams.
  • Knowledge of one or more infrastructure engineering areas, such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessment.
  • Demonstrated experience using enterprise-authorized AI capabilities in infrastructure engineering workflows, with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate AI-assisted recommendations before implementation, escalate uncertainty, and ensure outcomes meet resiliency, security, and auditability expectations.
  • Expertise in specific infrastructure technologies and programming languages.
  • Deep knowledge of cloud infrastructure and multiple cloud technologies, including ability to operate in and migrate across public and private clouds.

Nice To Haves

  • Expert incident and problem leadership for acute and chronic issues, including triage, responder coordination, deep technical analysis, issue closure, root-cause analyses, and prevention plans.
  • Operational rigor and an automation mindset, including observability, monitoring, alerting, configuration standards, and scripting or automation to reduce toil and improve stability.

Responsibilities

  • Analyze complex data and systems using deep technical expertise and problem-solving methods; anticipate issues, assess upstream and downstream implications, and advise on mitigations.
  • Use enterprise-authorized AI capabilities to analyze infrastructure signals and document mitigation options, validating outputs and handling operational data according to sensitivity and security requirements.
  • Work across platforms to architect and implement changes that resolve issues and modernize organizational and technology processes.
  • Drive results and implement multiple complex programs.
  • Provide thought leadership within the product line.
  • Deliver infrastructure engineering in accordance with business requirements, compliance standards, risk and security expectations, and business objectives.
  • Lead reuse-first adoption of AI-assisted practices across delivery and automation routines to reduce recurring issues, ensuring changes are validated, traceable, auditable, resilient, and secure.
  • Lead architecture and design, guide implementation, and own end-to-end outcomes for major wireless and WAN network initiatives.
  • Coordinate with security, infrastructure, and vendor teams and collaborate across teams to unblock delivery and sustain outcomes.
  • Mentor and coach engineers while improving operational discipline, including change management, documentation, monitoring, and post-incident learning.

Benefits

  • Competitive total rewards package, with base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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