Lead HRIS Analyst

UKG

About The Position

The HR Technologist will serve as a consultant and technical SME for our Center of Excellence teams with the ability to work cross functionally within our HR/Payroll/Timekeeping systems portfolio, with strong expertise in our UKG Suite of Products. The HR Technologist will be an analytical thinker who is organized, detail oriented and is or will become a UKG Pro system expert.

Requirements

Bachelor's degree in computer science or information technology preferred, or equivalent experience
4-6 years’ experience working with information technologies and systems analysis utilizing an enterprise-wide HR system or multiple systems
Solid understanding of UKG Products preferred (or other similar HCM/HR/Payroll/Timekeeping systems)
Organized, detail oriented and able to multi-task in fast paced environment
Strong MS Excel Skills, including formulas, pivot tables and v-lookups
Effective verbal and written communication skills
Self-starter, requiring minimal supervision
Excellent documentation, presentation, customer service, and problem-solving skills
Extensive data gathering and data processing skills

Nice To Haves

Cognos Business Intelligence experience preferred (or similar report writing tools)
SQL experience preferred

Responsibilities

Serve as technical Subject Matter Expert (SME) for assigned applications within the HR Technology portfolio
Partner and collaborate with business partners and/or key stakeholders within our Center of Excellence (COE) teams to provide guidance on innovative design and utilization, assisting them with achieving their strategic business goals
Has deep knowledge of HR, Payroll and Timekeeping functions, allowing the ability to work cross functionally on a variety of projects and tasks assigned
As Tier III level support, provide day to day support, analyze, and troubleshoot technical issues to provide prompt remediation
Responsible for the administration, performance, and maintenance of the system applications assigned
Provide technical support and partner with developers on the design of system integrations
Engage and collaborate effectively with key stakeholders to maintain ongoing partnership with continuous improvement and innovative mindset, working to apply knowledge and strategies to meet demands
Effectively Project Manage mid to large size projects using agile methodologies within designated timelines
Conduct intake and translation of business requirements into processes and systems that drive efficient and consistent execution
Design and execute testing strategies and plans, including the creation of detailed test scripts for QA and Regression testing
Develop and maintain high-quality technical documentation such as SOWs, SOPs, System User Guides, etc.
Facilitate software releases; oversee implementation timelines, vendor partnership and internal coordination of activities with key stakeholders to ensure no impacts to our end-user population
Create and maintain reports for COEs using Cognos Business Intelligence while having a strong aptitude of data analytics and ability to work with multiple data sources
Maintain data integrity in systems through creation of appropriate configuration controls, standards and processes, as well as regular audits of data
Regularly analyze work process design and flow to drive improvement in system functionality and user experience; create forms and workflows as necessary
Participate in other projects or tasks as assigned