Lead HR Business Partner

AT&T•Dallas, TX

16h•Onsite

About The Position

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections. Overall Purpose: Overall Purpose: We are seeking a detail-oriented and service-driven Human Resource Specialist to join our team. The primary responsibility of this role is to manage and execute day-to-day HR transactions within our internal systems, such as: Workday, Halo, Nexus, Power BI, Info, etc. The ideal person will provide critical administrative support that enables HR Business Partners (HRBPs) to focus on strategic initiatives aligned with our company’s priorities. This role serves as the backbone for efficient and accurate HR operations, directly supporting our commitment to exceptional employees and client service. Key Reasons for the Role: Improved Strategic Focus for HRBPs: By centralizing Workday transactions with a dedicated specialist, HRBPs can refocus their time on talent management, workforce planning, and directly partnering with leaders to address business challenges. Freeing HRBPs from administrative workloads ensures that our HR function delivers higher value. Increased Accuracy and Compliance: A role dedicated to HR transactions in Workday enhances data quality, ensures accurate record-keeping, and mitigates compliance risks. This specialist will maintain consistency in processes and documentation, reducing errors and potential audit issues. Enhanced Employee and Client Experience: With a skilled resource managing transactional inquiries and requests, issues are resolved more efficiently, employee experiences improve, and HR’s reputation as a responsive partner is strengthened. Process Optimization: This role enables the identification and implementation of best practices and process improvements within the HR transactions workflow, resulting in streamlined operations and improved turnaround times. Scalability: As the business grows, so does the administrative burden. Proactively establishing this role ensures we have the right infrastructure to handle increased volume without compromising service quality or overburdening existing team members. Cost Effectiveness: Considering the cost differential between HRBPs and a transactional specialist, reallocating transactional work is a cost-effective way to maximize our return on HR investment.

Requirements

Associate’s or Bachelor’s degree in Human Resources, Business Administration, or relevant field preferred
5+ years’ experience in HR operations, transactional HR, or related roles, especially within AT&T tools
Strong understanding of HR processes and data confidentiality standards
Exceptional attention to detail and organizational skills
Proven ability to manage multiple tasks, prioritize, and deliver accurate work under deadlines
Effective interpersonal and customer service skills
Proficiency with HR systems (Workday experience highly preferred)
Comfort with Microsoft Office suite (Excel, Outlook, etc.)
Bachelor’s degree (BS/BA) desired.
5+ years of related experience.

Responsibilities

Process and manage a variety of HR transactions (hires, job changes, terminations, organizational changes, compensation changes, etc.)
Serve as the first point of contact for transactional HR inquiries from clients and HR Business Partners, ensuring a timely and professional response
Troubleshoot, resolve, and escalate data/reporting issues as appropriate team
Maintain and update employee records with a high degree of accuracy and confidentiality
Generate, audit, and distribute regular HR reports as requested
Partner with HRBPs and HR Operations to ensure seamless handoffs and optimal workflow
Support HR compliance processes by ensuring transaction documentation is complete and accurate
Identify opportunities to streamline and improve HR transaction processes
Stay current on system updates, policy changes, and administrative procedures relevant to HR transactions

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone