Lead Housekeeping Technician

OKC Zoo•Oklahoma City, OK

4d•$16 - $20•Onsite

About The Position

The Lead Housekeeping Technician performs cleaning and minor building maintenance and repair in assigned Zoo exhibits and facilities. The position helps maintain a clean and safe environment for guests and staff, leads part-time and full-time team members, and reports to the Housekeeping Assistant Manager. The role works with Zoo event staff to support and facilitate events, including event setup and breakdown. The primary work location is a Zoo setting, both indoors and outdoors. The position requires two years of custodial housekeeping experience, including some special-event support or team leadership experience, or an equivalent combination of education and experience. A high school diploma or GED and a valid Oklahoma driver’s license are required. The role requires weekend availability and flexible scheduling that may include evenings, weekends, holidays, and emergency situations. Scheduled hours depend on seasonal requirements. The work involves using cleaning equipment and supplies, gas-powered equipment, and hand and power tools, as well as supporting facility maintenance practices such as painting, floor stripping, and waxing. Physical demands include walking, sitting, standing, bending, stooping, kneeling, and intermittently pushing, lifting, or carrying up to 50 pounds with assistance as needed. Work may involve exposure to fumes, odors, dust, moving mechanical parts, vehicles, extreme weather, and potentially dangerous animals. The position is subject to pre-employment and/or periodic background checks and drug testing, and requires successful completion of an intense background investigation.

Requirements

Two years of custodial housekeeping experience, with some experience supporting special events or leading team members, or an equivalent combination of education and experience.
High school diploma or GED.
Valid Oklahoma driver’s license.
Knowledge of cleaning equipment and supplies.
Knowledge of gas-powered equipment, including power washers, vacuums, power sweepers, and leaf blowers.
Knowledge of building maintenance methods and practices, including painting, floor stripping, and waxing.
Knowledge of Safety Data Sheets related to bloodborne pathogens.
Ability to interpret and follow instructions and directions.
Interpersonal communication skills and sensory coordination, including eyesight, hearing, balance, and manual dexterity.
Ability to provide training to team members and guide within a team setting.
Ability to operate hand and power tools and read a measuring tape.
Ability to work with staff, volunteers, and the public.
Ability to manage multiple tasks, interruptions, and changing priorities.
Ability to apply safe work practices, recognize hazards, and use safety equipment.
Ability to drive within the Oklahoma City area throughout the year.
Ability to work flexible schedules, including evenings, weekends, holidays, and emergency situations such as inclement weather.
Regular, timely attendance in accordance with the Buildings and Gardens Leave Policy.
Weekend availability.
Ability to walk, sit, and stand for periods of time; bend, stoop, kneel, and move intermittently; and push, lift, and carry up to 50 pounds with assistance as needed.
Successful completion of an intense background investigation; subject to pre-employment and/or periodic background checks and drug testing.

Responsibilities

Maintain cleanliness in assigned public restrooms, pathways, buildings, exhibits, and support spaces.
Support sustainability practices through recycling, waste disposal, and conservation-related activities.
Follow safety procedures and report hazards or maintenance needs.
Operate and maintain cleaning equipment, including vacuums, power sweepers, scrubbers, and power washers.
Maintain custodial supply areas by stocking and organizing assigned zones.
Maintain the cleanliness of The Lodge and assist with reservation preparations.
Provide service and interact with Zoo guests and staff.
Coordinate with staff, volunteers, and operational teams.
Provide status reports to Housekeeping leadership.
Share Zoo event information with staff to support preparation and execution of special events.
Support minor building maintenance tasks to maintain facilities.
Support setup and breakdown of Zoo events and activities.
Adjust shifts to support Zoo events and activities with proper notification.
Coordinate supply ordering, delivery, and storage to maintain operational readiness.
Participate in operational meetings to support event coordination.
Use Zoo systems and programs, including SharePoint, to support events.
Lead team members, provide training, and guide work within a team setting.
Work in alignment with the Zoo’s mission and core values.