Lead Housekeeper - Eldorado Scioto Downs Columbus, OH

Caesars Entertainment • Columbus, OH

3h • Onsite

About The Position

The Lead Guest Room Attendant ensures each team member on shift performs all duties completely and thoroughly. The role provides friendly, courteous Family-Style Service to guests while cleaning guest areas in an assigned area. The Lead Guest Room Attendant demonstrates a strong commitment to customer service by following service standards, safety procedures, and standard operating procedures.

Requirements

• Must be 21 years of age or older.
• Proficient in spoken and written English.
• Proficient with iOS devices.
• Flexible to work various shifts, weekends, and holidays.
• Ability to push and pull up to 50 pounds.
• Ability to lift and carry objects up to 30 pounds.
• Ability to bend, stoop, twist, reach, and kneel repetitively.
• Safely work with provided cleaning chemicals and equipment.
• Ability to ascend and descend stairs and maintain equilibrium for an extended period.
• Must be able to work from a standing position and/or walk for an extended period.
• Ability to work in a smoking and pet-friendly environment.

Nice To Haves

• Prior professional cleaning experience.

Responsibilities

• Lead all Team Members while ensuring standards of Family Style service.
• Clean all areas to company standards within the designated work period.
• Maintain a professional appearance and demeanor throughout the shift.
• Follow all safety protocols and immediately report unsafe working conditions.
• Follow lost and found policies and procedures.
• Plan, organize, and complete work in a timely manner.
• Take initiative, show ownership, and go above and beyond to assist guests with their needs.
• Accept feedback and coaching from supervisors.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed