Lead Housekeeper

All Points North•Edwards, CO

56d•Onsite

About The Position

Create a welcoming and clean environment for clients and staff. Manage the housekeeping team, their schedules, and their duties to ensure efficient and effective management of the facilities and buildings.

Requirements

5+ years in Housekeeping
2+ years in supervisory role
Able to stand for 8+ hours
Able to squat, bend, kneel, and lift 50 lbs
Knowledge of various computer programs and the ability to multitask
Management skills and experience
Familiarity with industry’s best practices and local vendors
Leadership experience
Time-management skills
Capable of making good decision
Ability to handle pressure well
Ability to deal with uncertainty
Familiarity with client admissions and departure procedures
Must be able to work and communicate well with people
Be adaptable and accept changes quickly and easily
Be willing to address conflict appropriately.
Basic computer skills are required with Microsoft Office Suite and web-based products knowledge a bonus.
Routine mobility to include standing, stooping, bending, lifting, walking and running.
Regularly required to sit and work at a phone/computer workstation
Ability to lift up to 40 lbs.
High moral and ethical values
Willingness to be open to learning and growing
Articulate, with interpersonal skills to work as an integral part of a team.
Must possess a valid driver’s license, appropriate references
Appropriate interpersonal/personal boundaries
Maturity of judgment and behavior.
Ability to remain flexible to accommodate changes in work schedule.

Nice To Haves

Associates or Bachelor’s degree in hospitality preferred
Microsoft Office Suite and web-based products knowledge a bonus.

Responsibilities

Directs housekeeping department with assistance of the Housekeeping Supervisor
Helps in the design systems to ensure efficiency and delineation of tasks related to facility management
Produces timely and accurate information to communicate with other department heads regarding guest and departmental needs.
Oversees operation of housekeeping function and checks quality of work
Assists with hospitality department inventory, ordering, and organization of housekeeping items.
Ensures that client response quality is up to standards facilities are clean and sanitized
Assists with the organization of client arrivals and departure processes to ensure room cleanliness.
Offers suggestions and creative ideas that can improve upon the department’s performance.
Assists in the supervision and organization of spa facilities, treatments, and PMS systems
Submit request for product ordering and inventory.
Monitors and maintains communications with the hospitality staff
Solves problems that arise and seizes control of issues in the building- communicating with proper avenues to create solutions to the details.
Responds to client needs and requests personally.
Other Duties as assigned