Lead Housekeeper

MOHAWK CASINO • Town of Bombay, NY

1d • Onsite

About The Position

The Acting Lead Housekeeper prepares work assignments, monitors and trains housekeeping staff to ensure that all procedures are completed to department standards.

Requirements

• High school diploma or General Education Degree (GED).
• Previous supervisory experience required.
• Ability to apply common sense understanding to carry out simple one- or two-step instructions.
• Must obtain and maintain a New York State certification and St. Regis Mohawk Tribal Gaming Class III License which requires a criminal background check to be used solely for employment purposes.
• Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed.

Responsibilities

• Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates to communicate guest service scores to drive improvement and higher guest satisfaction.
• Must be able to be flexible in scheduling including, holidays, weekends. Foster teamwork mentality with staff and other leads by leading by example.
• Training and developing new staff members in accordance with departments standard operating procedures.
• Assist in the preparation of schedules and reviews. Practice safe work habits, wear protective safety equipment and enforce Akwesasne Mohawk Casino safety standards, policies and procedures. Coach and Counsel employees in accordance with the disciplinary process. Prepare all paperwork to complete work orders and submit to Facilities Department. Lead staff efficiently and effectively by assigning tasks and inspecting work for conformance to standards.
• Possess strong work ethic and positive attitude towards job, detail oriented, reliable and able to work well independently.
• Basic computer work required.
• Other duties as requested by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED