Lead Host

The Mather in Tysons•Tysons, VA

3h•$22 - $25•Onsite

About The Position

We’re a multiple award-winning employer with an opening for a full-time Lead Host to ensure that residents and guests have a positive experience within the restaurants. Lead Host greet residents, family members, guests, and/or staff with a friendly demeanor; assist with seating and monitor food service according to dining standards to assure a pleasurable dining experience. The Lead Host creates meaningful moments in the lives of residents, visitors, and staff by demonstrating friendly welcoming behaviors. Weekend, weeknight, and holiday availability required.

Requirements

1+ years of experience in a dining service environment.
Able to multi-task in a fast-paced environment and to make independent decisions.
Effective interpersonal, verbal and written communication skills.
Knowledgeable with technology.
English language proficiency.

Nice To Haves

Certification, or ability to obtain certification, in BASSET

Responsibilities

Greets and welcomes residents and guests with a smile and welcoming demeanor.
Assists with seating while maximizing dining room space and facilitates timely service.
Oversees quick and efficient reset of restaurant.
Manages Reservation system including taking and canceling reservations, managing walk ins and waitlist.
Creates meaningful moments in the lives of residents, visitors, and staff by demonstrating welcoming and friendly behaviors.
Inspects workstation areas for completion of assigned side work.
Helps to monitor workflow between service team and production team.
Assists with coordination and set up of themed meals and events.
Assists with monitoring of safe food handling, proper personal hygiene, uniform compliance, and proper sanitation procedures within the department.
Assists Residents with online technology including online ordering, online reservations and online meal plan management.
Identifies areas for improvement, proposes possible solutions, and participates in data collection and process changes as part of the Quality Assurance Process Improvement process.

Benefits

A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
Convenient, subsidized parking (or public transportation for certain locations)
Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc.
Medical, dental, and vision plans
Paid Parental Leave
Adoption Assistance Reimbursement
Tuition reimbursement for continuing education
Extended illness benefits
Employee wellness programs
Short- and long-term disability insurance
Life insurance is available to benefit eligible team members.