Lead Host

Mēdüzā Mediterrania•New York, NY

2d•Onsite

About The Position

Meduza Mediterrania is an experience for all of your senses. Rooted in the mythology of the Mediterranean, the name evokes transformation, allure, and a world where every moment feels captivating. Inspired by the region’s flavors, traditions, and spirit, the menu celebrates peak ingredients, bold taste, and a balance of sophistication and pleasure. Each dish and each handcrafted cocktail reflect thoughtful artistry and a commitment to elevated dining. Meduza Mediterrania embodies high energy, impeccable service, and immersive atmosphere, creating moments that feel both indulgent and unforgettable. Meduza Mediterrania is located in New York, with Nashville and Houston coming soon. Join a high-energy team that delivers a feast for the senses on a nightly basis. We strive for excellence with an elevated sense of hospitality. We care for our team and our community. We pride ourselves on our fast-paced culture and exceptional guest experiences. We're looking for high energy team players with a guest-first attitude who are eager to learn and pride themselves on providing exceptional guest experiences. The Lead Host is key part of creating exceptional experiences for our guests. This position is accountable for the overall seating strategy for the restaurant and for maintaining smooth guest greeting and seating operations. A warm, prompt, and excellent welcome sets the tone for an exceptional guest experience. The Lead Host must be in-the-know about all seating decisions and drive the guest experience regarding reservations, walk-ins, and moving parties to a different table. The Lead Host sets an example for all other Hosts of what exceptional guest experiences look like.

Requirements

Exhibit strong multitasking abilities
Posses a diligent work ethic
Maintain a clean and professional appearance
Experience in customer service facing roles
Available to work nights, weekends and holidays.
Must be able to stand for the duration of shifts and lift up to 25 lbs

Responsibilities

Deliver a consistently high level of customer service to each guest and client
Coordinates and strategizes seating and dining room flow
Answering calls and questions from guests and from the other hosts
Aware and attentive to guests and their special occasions, food restrictions and special accommodations
Maintain a safe and clean working environment by complying with health and safety guidelines
Proactive and anticipate the needs of coworkers around them that may need
Ensuring that side stations are prepped as needed for business demand
Build rapport with guests in order to increase repeat clientele