Lead Hand

Intelcom•Charlottetown, PE

1d•Onsite

About The Position

At the Heart of the Chain Salary Range . Core Duties: 1. Health & Safety Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment. Enforce safe working methods and behaviors within the team. Conduct safety audits and warehouse checks. Make sure everyone meets safety standards. Respond to emergencies as required. Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures. 2. Leadership & Team Support Motivate and lead sorters; be their point of reference. Mentor and support Package Handlers during the sort process. Coach and mentor warehouse associates, including training new hires. Respond quickly to requests for changes and unforeseen events. Forward special cases to supervisors or managers. Perform related tasks assigned by supervisors. 3. Operations & Workflow Management Support the supervision of sorting, scanning, and processing packages (including defective items and returns). Setup sorting layout. Assist with sorting packages and envelopes as needed. Assign labour and manage workforce deployment as required. Perform data entry as needed. 4. Shipping & Receiving Unload trailers and verify freight against manifests. Unloading and loading of pallets. Handle driver credentials, BOL (Bill of Lading) exchange, and secure docking. 5. Warehouse Organization Ensure warehouse cleanliness and organization. Other duties as assigned Why Join Intelcom | Dragonfly? Short- and medium-term growth opportunities Comprehensive group insurance Group RRSP program Employee Assistance Program… This position has been opened to address a genuine organizational need within the company. At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard. The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager. See you soon! Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs. Two Brands, One Company Thanks for your interest in Intelcom | Dragonfly – our newly adopted corporate brand. As a Canadian leader in last-mile logistics and parcel delivery, Intelcom is our name in Québec while in the rest of Canada and internationally, we’re Dragonfly. Click here to learn more about our new identity. Whether you’re interested in a job at Intelcom or at Dragonfly, it’s from this site that you will make your application. We are growing and looking for dynamic people to join our team. We offer challenging and rewarding career opportunities where you’ll work to achieve our goals… and yours. If you’re interested, apply today

Requirements

Health & Safety protocols
Safe working methods and behaviors
Safety standards
Leadership skills
Mentoring skills
Coaching skills
Training new hires
Ability to respond quickly to changes and unforeseen events
Ability to forward special cases to supervisors or managers
Ability to perform related tasks assigned by supervisors
Ability to support the supervision of sorting, scanning, and processing packages
Ability to setup sorting layout
Ability to assist with sorting packages and envelopes
Ability to assign labour and manage workforce deployment
Data entry skills
Ability to unload trailers and verify freight against manifests
Ability to load and unload pallets
Ability to handle driver credentials, BOL (Bill of Lading) exchange, and secure docking
Ability to ensure warehouse cleanliness and organization

Responsibilities

Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment.
Enforce safe working methods and behaviors within the team.
Conduct safety audits and warehouse checks.
Make sure everyone meets safety standards.
Respond to emergencies as required.
Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures.
Motivate and lead sorters; be their point of reference.
Mentor and support Package Handlers during the sort process.
Coach and mentor warehouse associates, including training new hires.
Respond quickly to requests for changes and unforeseen events.
Forward special cases to supervisors or managers.
Perform related tasks assigned by supervisors.
Support the supervision of sorting, scanning, and processing packages (including defective items and returns).
Setup sorting layout.
Assist with sorting packages and envelopes as needed.
Assign labour and manage workforce deployment as required.
Perform data entry as needed.
Unload trailers and verify freight against manifests.
Unloading and loading of pallets.
Handle driver credentials, BOL (Bill of Lading) exchange, and secure docking.
Ensure warehouse cleanliness and organization.
Other duties as assigned